Über
Office IT Trainee (80-100%)
We are looking for talented people who share our interests and values. Do you focus on the essential and do what you say? Do you try to make things simple and dare to be original in what you say and do? And most of all, do you excel in providing exceptional service every day?
As a member of the Office IT Team, you will provide 2nd level IT support to internal and external users. You will be responsible to interact with internal and external partners and provide IT support for our offices in Zürich, Biel and Renens as well as our stores in the area of Zürich. Additionally, you will be involved in many interesting IT migration projects.
Office IT Trainee (80-100%)
Workplace: Zürich
Workload: 80 to 100%
Your duties
Prepare computers/laptops/phones and all relevant business applications for new users
Setup new infrastructure elements such as printers, video conference systems, cisco switches and routers, cash systems and many other nice tools
Provide coaching and mentoring on the functionality, applicability and usability to all users
Search for opportunities to improve current processes and tools provided to end users
Write and update technical documents, procedures and user guidelines whenever necessary
Work on-site and remotely to identify, troubleshoot, resolve and document technical incidents
Support users and troubleshoot issues via the phone and on-side
Update our Asset Management database
Work on IT projects and special tasks within the Office IT team
What you bring
Basic knowledge on a client / server infrastructure
Basic knowledge on IT network elements such as switches, routers and firewalls
Good knowledge on smart phones and IP phones
Basic programming and scripting knowledge
Knowledge in end user hardware and software
Ability to learn and assimilate new processes and concepts quickly
Drivers License
German and English, French or Italian is a plus
What we offer
You will learn how an information technology system works and how it is build. You will learn how to setup servers, clients, applications, network components and how to use client / server based administration tools such as Active Directory, Entra, Intune, SCCM, MDT, MTR and many other interesting tools in the IT field.
Always dreamed of having a job in a diverse and dynamic environment? Then we really need to meet. Please apply online (we only accept online applications). jpid ews jpit0522ws jpiy26ws
Sprachkenntnisse
- English
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