Information Technology CoordinatorUniversal Logistics Holdings • Mertztown, Pennsylvania, United States
Information Technology Coordinator
Universal Logistics Holdings
- Mertztown, Pennsylvania, United States
- Mertztown, Pennsylvania, United States
Über
Mertztown, PA
and supports Mack Truck in the area. We manage and operate production support, warehousing activities, and inventory management to keep materials moving efficiently. Our team works closely with Mack’s onsite leadership to ensure accurate material flow and reliable day‑to‑day support. Shifts Available: 1st shift: Monday - Friday from 6:00am - 2:30pm 2nd shift: Monday - Friday from 3:00pm - 12:30am Essential Duties & Responsibilities Install, configure, and maintain PC/LAN systems, software, cabling, and related hardware. Provide technical support for low‑ to medium‑complexity issues with timely, accurate resolution. Monitor IT systems to identify issues early and address them proactively. Participate in IT projects including upgrades, system enhancements, and infrastructure improvements. Document and track incidents, service requests, and resolutions according to IT standards. Support assembly‑line downtime tracking and reporting. Manage, track, and report on the plant’s 6S program. Fulfill internal and external data requests as needed. Assist with physical setup, maintenance, and relocation of IT hardware. Track IT equipment and supply inventory, and notify leadership when items need replenishment. Collaborate with corporate IT teams and external vendors to resolve complex technical issues. Follow all Quality and Environmental Management System policies and procedures. Perform other duties as assigned. Job Requirements Technical Institute or Associate Degree in Computer Science, Information Systems, or a related field (or equivalent experience/certifications). 2+ years of IT support experience in a manufacturing or office environment preferred. Strong understanding of PC hardware, LAN troubleshooting, and workstation software. Working knowledge of Microsoft Windows OS, Microsoft Office Suite, and basic networking. Experience with VMware, SQL Server, or Visual Basic (VB) is a plus. Ability to work independently, prioritize tasks, and meet deadlines. Strong written and verbal communication skills. Commitment to customer service and effective teamwork.
Sprachkenntnisse
- English
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