Medical Assistant

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.

We take a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system. Medical Assistant/Phlebotomists are an important part of our Care Teams. High levels of flexibility, attention to detail, and problem solving are required to be successful. You will be expected to build relationships with members. Medical Assistants will work closely and collaboratively with their teammates to greet and room patients. They will be expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments.

• Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
• Delivers an exceptional patient experience, and helps patients prepare for their provider visit
• Obtains vital signs, chief complaint and reviews medications
• Delivers patient screenings per protocols
• Orders supplies and stocks exam rooms
• Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies
• Ensures exam rooms are clean, safe, and ready for patient visits
• Under direction of an RN, provider and/or protocol, provides telephonic support to patients
• Assists providers, RNs or social workers with home based support for high risk members, as necessary
• Under direction of an RN or Provider, offers MA appropriate "visits", such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
• Performs waived laboratory testing
• Schedules diagnostic testing
• Applies or assists with application of durable medical equipment
• Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols
• Participates in care team meetings to discuss patient care and clinic operations
• Other duties, as assigned

• High school diploma
• 2-5 years of prior relevant experience
• CPR Certification required
• Medical Assistant certification or registration
• 3-5 years in a Medical Assistant role preferred
• EMR experience required
• 2 or more years of experience working with geriatric patients
• Phlebotomy Technician Certification preferred
• Strong communication skills and customer service orientation
• Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $18.50 - $35.29

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full?time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well?being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.