Assistant General Manager

divh2Assistant General Manager/h2pThe Assistant General Manager (AGM) assists the GM with the management of store merchandising and store operations to ensure proper merchandise assortment, merchandise presentation, inventory control, customer service, financial efficiency, inventory control, customer service, leadership development, associate morale and other duties as assigned./ppEssential Functions:/pulliSupports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers./liliOpens and closes the store. Assumes responsibility for the entire store when the General Manager is out of the building./liliDirectly supervises the Receiving, Customer Service, Maintenance and Sales Departments through the Group Sales Managers./liliEnsures the Departments are staffed with service oriented associates; participates in interviewing and selection. Coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment./liliWorks closely with Base Camp Support Staff to ensure proper merchandise assortment and inventory levels./liliCommunicates and implements all advertising and marketing initiatives of the Company to include tabs, flyers, signing, pricing, features, imagery, visual presentation, etc./liliMaintains all planograms set by Merchandising./liliMeets or exceeds all financial plans as set by the Company./liliControls Company assets and financial efficiency by auditing reports, general ledger, electronic journals, physical inventory and procedures to ensure system integrity; monitors and controls cash management; controls stores operating loss account./liliExecutes and communicates all Operating procedures in the Store./liliDevelops and executes all Sales / Payroll plans as directed by the Company. Assists in overseeing and controlling payroll and operating expense./liliProvides financial results / performance to the General Manager through several reports/liliMaintains a clean, organized, and safe environment, building facility and all equipment and controls safety in the store./liliAnalyzes customer and business analytics to drive customer service and operating metric goals./liliCarries out Supervisory responsibilities and partners with Human Resources in accordance with the Companys policies and applicable laws, including interviewing, hiring training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving associate and customer problems./liliProvides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers needs, making product recommendations based off of this analysis and promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up./liliAll Other Duties As Assigned/li/ulpExperience/Qualifications:/pulliExperience: Minimum of 5+ years in big box, high volume management, with responsibility for one or more Sales Departments and Receiving or Front End experience/li/ulpKnowledge, Skills and Ability:/pulliAbility to calculate figures and amounts such as discounts, commissions, and percentages./liliAbility to define problems, collect data, establish facts, and draw valid conclusions/liliAbility to interpret a variety of other financial, legal, and technical information/liliAbility to read and analyze certain reports/liliAbility to write reports and business correspondence. Ability to effectively present information and respond to questions from Managers, associates, customers, and the public/liliAbility to conduct meetings and presentations to groups/liliProficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems/liliDemonstrated strong interpersonal skills/liliAbility to establish and maintain effective working relationships with co-workers, associates, customers and with the Base Camp support staff/liliDemonstrated use and understanding of servant leadership and team concept of management/li/ulpTravel Requirements:/pulliN/A/li/ulpPhysical Requirements:/pulliRegularly performs computer work, walks, and stands/liliOccasionally sits/liliOccasionally ascend or descend ladders, stairs, step stools, etc./liliOccasionally operate machinery and/or power tools/liliOccasionally operate motor vehicles or heavy equipment/liliOccasionally work in low or high temperatures/liliOccasionally work in outdoor elements such as precipitation and wind/liliOccasionally work in noisy environments/liliOccasionally work in hazardous conditions/li/ulpIndependent Judgement:/pulliPerforms duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices./li/ulpFull Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!/pulliMedical/liliDental/liliVision/liliHealth Savings Account/liliFlexible Spending Account/liliVoluntary benefits/lili401k Retirement Savings/liliPaid holidays/liliPaid vacation/liliPaid sick time/liliBass Pro Cares Fund/liliAnd more!/li/ulpBass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law./ppReasonable Accommodations/ppQualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com./ppBass Pro Shops/p/div