Dieses Stellenangebot ist nicht mehr verfügbar
Information Technology Support Technician
Ashton Solutions
- United States
- United States
Über
IT Support Technician
to join our collaborative team. In this role, you’ll work alongside senior engineers to troubleshoot a wide range of end-user environments, support business-critical systems, and gain the hands-on technical experience that helps build a long-term IT career.
This is a hybrid opportunity in Beachwood, OH. What You’ll Get Salary starting at
$50,000+ , scalable based on experience Health insurance, PTO, retirement plan, and bonus plan Hybrid work schedule ( up to 2 remote days per week after training ) Friendly, people-focused leadership and strong technical mentorship Clear opportunities for
career growth and skill development What You’ll Do Provide support for common business applications including
Microsoft 365 (O365)
through phone, email, remote, and onsite support Support and maintain client networks and security infrastructure including
LAN/WAN, firewalls, access points, and switches Troubleshoot issues across a variety of
on-premises and cloud environments Manage and prioritize support tickets while setting clear expectations and delivering excellent customer service Accurately document client issues, resolutions, and follow-up actions Support over
100+ SMB clients , gaining exposure to diverse technologies and business environments What You Bring 0–2 years of hands-on PC support or IT support experience Experience with
Microsoft 365 General knowledge of hardware platforms, cloud services, and line-of-business applications Strong interpersonal skills, a positive attitude, and the ability to shift priorities quickly in a fast-paced service environment Confidence delivering high-quality customer service and communicating clearly with end users Strong organizational skills with the ability to follow tasks through to completion accurately Curiosity and willingness to continuously learn new technologies and tools Why This Role Stands Out Strong mentorship from senior engineers to accelerate your technical growth Exposure to a wide range of technologies across multiple client environments Hybrid flexibility with a team-first culture Great opportunity for someone looking to grow from support into a long-term MSP career path Next Steps Apply with your resume OR Get a head start here: https://www.ondemandassessment.com/o/JB-W70H5LGMQ/landing?u=1182753
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.