General ManagerHampton Inn and Suites Scottsbluff • Scottsbluff, Nebraska, United States
General Manager
Hampton Inn and Suites Scottsbluff
- Scottsbluff, Nebraska, United States
- Scottsbluff, Nebraska, United States
Über
The General Manager is responsible for overseeing all aspects of hotel and conference center operations, including guest satisfaction, team leadership, operational efficiency, financial performance, property standards, and Hilton brand compliance. The General Manager will work closely with ownership and department leaders to ensure the property continues to operate at a high level while maintaining a positive workplace culture and strong reputation within the community. This is a hands-on leadership role that requires visibility throughout the property and active involvement in hotel operations, staff development, and guest relations. Key ResponsibilitiesHotel Operations
Lead the day-to-day operations of the hotel and conference center Ensure exceptional guest service standards throughout all departments Maintain efficient operational processes and strong cost controls Monitor hotel performance and implement strategies to improve profitability Oversee property cleanliness, maintenance, and overall presentation Ensure compliance with Hilton brand standards, QA requirements, and safety procedures Assist in managing conference center and event operations alongside the sales team Participate in weekend and event coverage as needed Leadership & Team Development
Build and maintain a positive, service-oriented team culture Recruit, train, mentor, and develop hotel staff and department leaders Promote accountability, teamwork, and operational consistency Conduct regular staff meetings, coaching, and performance discussions Foster employee engagement and retention through strong leadership and communication Financial & Business Management
Operate within approved budgets and ownership expectations Monitor labor costs, departmental expenses, and operational efficiencies Review financial reports and identify opportunities for improvement Support revenue growth initiatives in partnership with the Director of Sales Help maximize hotel occupancy, ADR, conference center utilization, and overall guest satisfaction scores Guest & Community Relations
Maintain a visible presence throughout the property Address guest concerns promptly and professionally Build strong relationships within the Scottsbluff community Represent the hotel professionally with local businesses, organizations, and guests Help maintain the property’s reputation as a leading hospitality destination in the market Qualifications
Associate degree in Hospitality Management, Business Administration, or related field preferred Minimum 2 years of experience in hotel operations, guest services, front desk, housekeeping, sales, or related hospitality leadership roles Hilton experience preferred Limited-service hotel experience acceptable; full-service experience is a plus Strong leadership, communication, and organizational skills Ability to lead in a fast-paced, hands-on hospitality environment Financial and operational management experience preferred Strong problem-solving and guest service abilities Willingness to work flexible schedules including weekends and events as needed Compensation & Benefits
Competitive salary: $50,000 – $75,000 based on experience Performance-based bonus potential Hilton travel benefits Relocation assistance available for qualified candidates Leadership growth opportunities Stable ownership group with local support team Opportunity to make a meaningful impact within a growing hospitality operation If you are a motivated hospitality leader who enjoys operations, team development, guest interaction, and creating exceptional hotel experiences, we encourage you to apply.
Sprachkenntnisse
- English
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