Program Manager
Ad Hoc LLC
- Virginia, Minnesota, United States
- Virginia, Minnesota, United States
Über
This is a remote position.
Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people's needs and transform their experience of government.
Work on things that matter
Our collaborations have shaped some of the defining moments in public-sector service delivery. We've helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we're also changing how the government approaches technology.
Built for a remote life
Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.
Committed to high expectations and a welcoming culture
Ad Hoc values acceptance, accountability, and humility. We aren't heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.
The
Federal Civilian
business unit supports many customers spanning the federal, commercial, and nonprofit space. Our customers include NASA, the General Services Administration, Office of Personnel Management, the Library of Congress, Health & Human Services, and the FDIC. We partner with these agencies to build new capabilities, deliver products, establish data as a strategic asset for informed decision-making, modernize legacy systems, and build the digital service infrastructure necessary to scale their mission impact.
Primary Responsibilities Program Manager serves as the senior delivery leader for the program, holding overall accountability for contract performance, team coordination, stakeholder relationships, and quality outcomes. With minimal oversight from leadership, you will serve as the primary decision maker for the program and the direct point of contact for federal agency stakeholders. A Program Manager at Ad Hoc leads through context, not control, ensuring every team understands the mission and is empowered to deliver against it. Primary expectations of a Program Manager include:
Hold overall accountability for contract delivery, quality, and stakeholder communication across all program workstreams
Chair the Management Review Board, allocate resources across delivery teams, and maintain direct COR communication on schedule, risk, and staffing
Coordinate across program teams acting as a delivery manager to ensure teams are working in coordination to deliver quality outcomes to the agency
Develop and maintain weekly status reports, program management reviews, monthly financial reports, staffing plans, and any additional reporting requested by the customer
Manage planned contract revenue, billable utilization, and gross margin achievement
Oversee subcontractor partner performance, ensuring all team members are held to the same quality and delivery standards
Translate customer vision into program direction, shaping success outcomes and metrics in partnership with federal product owners and agency leadership
Serve as a trusted advisor to agency stakeholders, providing strategic guidance on program direction, risk, and delivery priorities
Proactively identify and escalation risks with recommended mitigations, maintaining clear escalation paths and ensuring same-day resolution of governance and access issues
Manage contractual obligations and ensure all program activities are compliant, on time, and within budget
Lead hiring, performance management, timecard reviews, PTO management, and team development for direct reports
Partner with practice and growth leaders to identify and drive organic and new growth opportunities across the program
Basic Qualifications
7+ years of relevant program management experience and a Bachelor's degree, or equivalent additional experience in lieu of a degree
Must meet federal suitability requirements and pass a background investigation as a condition of employment
4+ years of experience managing technology service delivery projects in a federal contracting environment
Demonstrated ability to manage all aspects of program performance including technical, contractual, administrative, and financial responsibilities across multiple concurrent workstreams
Strong stakeholder management skills with a proven track record of building and maintaining trusted relationships with federal agency partners
Experience managing and coordinating large cross-functional delivery teams in a SAFe or scaled Agile environment
Proven ability to achieve CPARS ratings above Satisfactory
Strong written and verbal communication skills with the ability to lead through conflict and resolve issues while maintaining delivery momentum
Advanced knowledge of planning, programming, budgeting, and resourcing in a federal contract environment
PMP certification required or strongly preferred
Agile certification required or strongly preferred (SAFe Agilist, PMI-ACP, CSM, or equivalent)
Preferred Qualifications
Prior experience managing federal digital services programs or government IT modernization contracts
Familiarity with Library of Congress, Copyright Office, or comparable federal agency governance and SDLC processes
Experience managing subcontractor relationships within a prime/sub teaming structure
ITIL certification or familiarity with ITIL service management frameworks
Proven experience managing programs with 50+ FTE across multiple delivery teams
Familiarity with CMMI or ISO quality standards and their application in federal program delivery
Benefits
Company-subsidized health, dental, and vision insurance
Flexible PTO
401K with employer match
Paid parental leave after one year of service
Employee Assistance Program
Ad Hoc LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.
We value the unique skills gained through military service and encourage veterans and transitioning service members to apply.
In support of various state and city equal pay transparency laws, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $140,000-$160,000. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.
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Sprachkenntnisse
- English
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