Digital Operations Manager
Leonine Forum
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
Über
About the Leonine Forum The mission of the Leonine Forum is to cultivate Catholic professionals for virtuous leadership. We exist because the future of the Church in America depends on engaging a vibrant core of emerging lay Catholic leaders committed to living out the Gospel within their professions, communities, and families. Leonine provides high-achieving people serious intellectual and spiritual formation from the heart of the Church - and the practical tools, resources, and network to act upon that formation to transform the culture.
Leonine History Fr. Arne Panula and Mitch Boersma co-founded the Leonine Forum in 2013 as a program of the Catholic Information Center in Washington, DC, to bring emerging leaders with a heart for Catholic Social Teaching together in fellowship, intellectual life, spiritual formation, and service. In 2017, Leonine Forum became a separate 501(c)(3) and has grown to a vibrant national community of 1,200+ Leonine Fellows with additional chapters in New York City, Los Angeles, Chicago, Denver, and Dallas.
About the Job The Digital Operations Manager (DOM) will spearhead the administration of the Leonine Forum’s growing relational database, establish best practices for data management, and develop long-term strategy for creating and integrating end-to-end systems for best use - building a digital ecosystem to support Leonine’s dynamic national network of Catholic leaders active in every professional sector. This is a mission‑critical role responsible for the integrity, functionality, and optimization of our CRM and donor database systems—supporting development, operations, and leadership with accurate data, actionable reporting, and scalable processes.
Responsibilities Become an expert in Leonine’s CRM (Airtable) and Tech Stack:
Research, evaluate, and recommend suitable technology platforms based on organizational objectives (Airtable, SurveyMonkey Apply, eTapestry, LinkedIn, etc) and oversee their integration and utilization to meet current and future needs of the organization.
Run, maintain, and improve current and future database systems for integrity, functionality, and optimization —supporting development, operations, and leadership with accurate data, actionable reporting, data security and scalable processes
Oversee data management of the Fellows, including supporting the Director of Operations (DO) with the application process for First‑Year Fellows
Support Events & Communications Manager (ECM) in tracking engagement and stakeholder participation at LF‑sponsored events, and implementing optimal communication workflows
Own the backend processes supporting Development, Events, and Operations:
Be the go‑to person on the team for all questions related to Leonine’s marketing tools and platforms
Maintain data integrity through consistent data standards, deduplication, validation rules, and ongoing hygiene processes
Serve as direct support to in facilitating event management and long‑term Fellow engagement, including: up‑to‑date contact information, new job placements, current resumes, Leonine event engagement and survey responses, giving history, media appearances, and interest in new projects
Manage the back‑end systems for ticketing, scheduling, check‑in processes, reporting, etc. for Leonine’s large regional and national events.
Define and track core metrics for organizational success (applications pipeline, cohort engagement, NPS)
Define and track key fundraising metrics, including acquisition, retention, upgrade, and donor lifecycle performance
Build and maintain standard and ad hoc reports for Development leadership, executives, and the Board
Support forecasting, pipeline reporting, and campaign analysis
Support pre‑ and post‑event survey feedback
Ideal Candidate Profile
A self‑motivated problem‑solver and puzzle‑lover with demonstrated ability to manage multiple priorities and with minimal supervision
Big‑picture thinker with a jeweler’s eye for detail - the DOM must be able to bear in mind the big picture of Leonine’s strategy while churning through the everyday details of non‑profit life
Highly trustworthy - the job requires total discretion when managing all data related to Fellows, benefactors, etc.
Excellent communication, time management, and decision‑making skills; comprehension to translate team needs into actionable solutions; train non‑technical teammates
Proven experience in project management and interested in working on systems design, developing knowledge of the best use and integration of digital technologies
Ability to learn alongside legacy employees while bringing new ideas to a growing team
Education & Preferred Qualifications
Bachelor’s degree, with preference for Information Technology, Computer Science, Engineering, or related field (equivalent work experience accepted).
3‑7 years of hands‑on experience in project management and/or systems administration. Direct experience in Airtable is a huge plus.
The Basics Job Structure
The DOM is a full‑time position, and is remote eligible.
Preference for a candidate who is based in one of Leonine’s chapter cities (Washington DC, New York City, Chicago, Los Angeles, Denver, Dallas)
Compensation and Benefits
This position is budgeted for an overall compensation package of $70,000‑$100,000 annually based on experience.
Retirement Savings Plan with employer contribution
Paid holidays and generous PTO
Professional development and training opportunities
This role is foundational to the Leonine Forum’s long‑term strategy towards increasing scale and sophistication. As systems mature and revenue grows, the DOM may take on expanded responsibilities related to team management, analytics, automation, systems strategy, and cross‑platform integrations.
Strong performers will be viewed as long‑term partners in building a best‑in‑class development operation and may advance into senior operations, analytics, or development leadership roles.
Mission & Values Alignment
Commitment to foster and support the Leonine Forum’s mission.
Ability to work collaboratively in a faith‑based environment, respecting and upholding the Catholic identity of the organization.
What To Do Next If you're ready to get started on the Leonine Forum’s mission to form and connect a generation of Catholic leaders, please apply by contacting Mission Advantage Recruiting, c/o Tommy Lannen. tlannen@missionadv.org
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Sprachkenntnisse
- English
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