Technology Lead
Ekagra Talent Partners Llp
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
Über
Location:
Remote within India. Preferably (but not necessarily) based in Pune/Bangalore, which allows for periodic in‑person meetings with other team members.
Hours:
Full‑time
Travel:
Once or twice in a quarter to work closely with program teams
Reports to:
Head of Tech
Roles and Responsibilities The systems work. But there is real engineering work ahead to make them more robust, observable, and intelligent.
You will be the most hands‑on senior engineer on the team. You will build and own systems end to end, set and maintain engineering standards, and be the person others rely on when something hard needs to be solved. You will work closely with the Head of Technology who will set direction and priorities. Your job is to execute on that direction with high technical quality.
Here are examples of real work you will handle:
ETL and pipelines: Our ETL pipelines are Python and cron based, processing data across SurveyCTO, PostgreSQL, Telerivet, and multiple external tools. Review the architecture, identify fragility and hard‑coding, and redesign where needed to make them reliable and maintainable at scale.
Monitoring and observability: We have no comprehensive monitoring system today. Design and implement alerting across pipelines, AWS infrastructure, and messaging systems so failures are caught before they affect programs on the ground.
AI and chatbots: Build and deploy AI‑powered tools including WhatsApp chatbots and IVRS flows, working with program teams to define the right logic and intervention design.
Infrastructure: Review and improve our AWS infrastructure across EC2, RDS, and S3. Identify cost inefficiencies, reliability gaps, and what needs to change as we expand to new states.
Engineering standards: Set and maintain code quality across the team. Own code reviews, architectural decisions, and documentation practices.
API integrations: Own and improve integrations with SurveyCTO, Telerivet, Exotel, WhatsApp, and government systems like RCH and U‑WIN.
This role suits someone who is deeply hands‑on, takes full ownership of systems, and can also zoom out to spot systemic problems before they become crises.
Why this is a brilliant opportunity?
Impactful Work:
Your contributions will directly save lives by improving vaccination outreach.
Skill Development:
Gain hands‑on experience with cloud, ETL pipelines, AI/ML, and reporting tools while continuously learning and growing.
Diverse Projects:
Work on a variety of initiatives, from automation to AI, ensuring ongoing learning and experimentation with new tools and technologies.
Agile & Ownership‑Driven:
Fast decision‑making with opportunities to take ownership of projects.
Collaborative Environment:
Work in a values‑driven, fun, supportive, and mission‑focused team. We are a team with strong values and an energising and effective way of working.
Flexible Work Environment:
Fully remote within India, with program‑related travel.
Preferred Candidate Profile We are looking for someone who loves engineering and is passionate about using technology to make a difference. Someone who takes full ownership of systems and does what it takes to get things done well.
Must Have Skills and Competencies
Deep commitment to the NGO's mission and values, motivated by impact and practical solutions
High agency; takes full ownership, solves problems independently, and delivers without close supervision
6+ years of professional experience in backend systems and data infrastructure
Strong Python and SQL, comfortable building, maintaining, and reviewing ETL pipelines and backend systems end to end
Advanced knowledge of PostgreSQL, able to design complex data models and optimise queries
Hands‑on AWS experience, EC2, RDS, S3, CloudWatch, comfortable managing, optimising, and debugging cloud infrastructure
Experience designing systems and APIs with reliability and maintainability in mind
Able to review code, catch architectural mistakes early, and explain clearly why something needs to change
Experience with Docker and containerised deployments
Familiar with monitoring and alerting tools such as CloudWatch, Prometheus, Grafana, Victoria Metrics or Sentry
Hands‑on experience with AI, chatbots, or automation and genuine interest in applying them to real problems
Strong communicator with both engineers and non‑technical teammates
Fluent in both English and Hindi for effective collaboration.
Good to Have Skills and Competencies
Experience in public health, nonprofits, or social impact organisations
Familiarity with SurveyCTO, Telerivet, Exotel, or similar program delivery tools
Experience with WhatsApp chatbots or conversational AI
Knowledge of India's DPDP Act or data protection more broadly
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Sprachkenntnisse
- English
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