RN Telephonic Case ManagerSanta Barbara Cottage Hospital • Saint Paul, Illinois, United States
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RN Telephonic Case Manager
Santa Barbara Cottage Hospital
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
Über
About Belle: Belle is a fast growing engagement company that is revolutionizing home healthcare – and it all begins with the feet. With 25M+ U.S. seniors no longer able to see or reach their feet, a lack of self care and mobility challenges cost the health insurance plans $38B+ in preventable medical spending every year.
Our mission: Bring Joy to Healthcare.
Purpose of this Role Belle is seeking a full‑time, remote Telephonic Nurse Case Manager to help deliver high‑quality, member‑centered care. In this role, you will play a key part in improving clinical outcomes, supporting care coordination, and enhancing satisfaction for both members and their caregivers.
Key Responsibilities
Review documentation from in‑home visits
Provide telephonic case management for members
Facilitate and track referrals to appropriate health and community resources
Assess Social Determinants of Health (SDOH) and support the resolution of identified barriers to care
Develop, update, and manage individualized care plans in collaboration with members and their care teams
Manage, validate, and track all member cases, ensuring timely communication with appropriate healthcare and community resources
Leverage strong people skills to relate to members, show empathy for their situational/clinical circumstances, and seek creative ways to advocate for the member's best interest
Provide feedback on BT documentation
Communicate areas for improvement clearly and constructively to support continuous enhancement of care quality and the member experience
Experience, Skills, & Personality
Active Registered Nurse (RN) license with Multi‑State Compact Licensure
2 years of experience in clinical case management
Experience working with older adults
Strong organizational and time management skills
Excellent verbal and written communication skills
Naturally empathetic with strong active listening abilities
Quick‑thinking and resourceful problem solver
Passionate about population health and improving outcomes for aging populations
Skilled in coordinating and facilitating timely referrals to appropriate care and community resources
Preferred Qualifications
Case management certification
Skilled in motivational interviewing
Bilingual Spanish‑speaking
Experience with Google Suite, Slack, CCIQ, eClinicalWorks
Experience working remotely
Benefits
Competitive compensation based on experience
Health, Dental, and Vision Insurance Benefits
401k
PTO, Sick, Wellness leave, and Paid Holidays
Opportunity for significant career growth and expansion of responsibilities
Ability to reshape an industry and protect lives
Belle is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Belle does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender‑identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Belle also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. This employer participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. If E‑Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E‑Verify once you have accepted a job offer and completed the Form I‑9.
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Sprachkenntnisse
- English
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