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Business Systems Analyst
Mutual of Omaha
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
Über
Remote Work Type:
Full Time Regular
What we can offer you
Estimated Salary (Levels have variable responsibilities and qualifications):
Business Systems Analyst I: $25.50 - $28.00, plus annual bonus opportunity.
Business Systems Analyst II: $58,800 - $68,000, plus annual bonus opportunity.
Business Systems Analyst III: $68,000 - $80,000, plus annual bonus opportunity.
401(k) plan with a 2% company contribution and 6% company match.
Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
What you’ll do
Provide day‑to‑day production support for Dental applications, including troubleshooting and resolving system issues.
Work with IS, vendors, and business users to ensure timely resolution of system incidents.
Document recurring system issues then identify and implement long‑term resolutions.
Provide training and guidance to end‑users on system functionalities and best practices.
Track and analyze production support trends, identifying patterns and areas for improvement to reduce recurring incidents.
What you’ll bring
2–3 years of experience working with the Skygen Enterprise application and other Group Dental systems, with prior experience and/or the ability to troubleshoot issues, analyze root causes, and provide timely resolutions to support business operations.
Dental or other type of Insurance Claims/ Service handling experience.
Prior experience working with Mutual of Omaha’s Workplace Solutions systems and business processes.
Ability to organize and deliver tasks and projects in a timely manner.
Detail‑oriented, clear communication skills, both written and verbal.
You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
Able to work remotely with a high‑speed internet connection and located in the United States or Puerto Rico.
Preferred
Two or more years of experience in business analysis, project management, or similar capacities, including Agile or Scrum experience.
Experience writing business and technical requirements to guide code changes.
Knowledge of Software Development Life Cycle (SDLC), International Institute of Business Analysis (IIBA), Business Analysis Body of Knowledge (BABOK), Data Management Book of Knowledge (DMBOK).
Additional Information We value diverse experience, skills, and passion for innovation.
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Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.