Part Time Showroom Associate - Phoenix, AZ

Generation Tux is a leading provider of high-quality men's formalwear rentals for weddings, special occasions, and corporate events. With our commitment to exceptional customer service and a wide selection of stylish formalwear options, we are dedicated to helping our clients look their best for their most important moments.

We are looking for a personable, detail-oriented Men's Formalwear Showroom Associate who thrives in a customer-facing environment. In this role, you will be at the heart of the showroom experience, guiding clients through style selections, coordinating complete looks, and ensuring a perfect fit for their big day or special event.

You will do more than just assist customers! You will help create memorable, confidence-boosting experiences. From first impressions to final fittings, your expertise and energy will make all the difference. You will also play a key role in keeping the showroom organized, polished, and ready to impress every guest who walks through the door. You will also contribute to the overall success of our showroom by ensuring it remains organized, well-maintained, and fully stocked.

Customer Service:

• Greet and assist customers as they enter the showroom, providing a warm and welcoming atmosphere
• Help clients choose the perfect formalwear ensemble by offering style recommendations and size assistance
• Conduct fittings and alterations as needed to ensure a proper fit
• Answer customer inquiries, address concerns, and provide information about rental policies

Showroom Maintenance:

• Keep the showroom clean, organized, and visually appealing to enhance the customer experience
• Restock and arrange rental items on display racks and shelves
• Monitor and report any maintenance or repair needs for rental items

Inventory Management:

• Assist with receiving and inspecting incoming inventory shipments
• Maintain accurate records of inventory levels, including sizes and styles
• Prepare rental items for customer pick-ups and returns, ensuring they are clean and in excellent condition

Sales Support:

• Actively engage in sales efforts, including upselling and cross-selling additional accessories or services
• Process customer orders, reservations, and payments accurately and efficiently
• Collaborate with the showroom manager to meet sales targets

Team Collaboration:

• Work closely with other showroom associates and the showroom manager to ensure a seamless customer experience
• Participate in staff meetings and training sessions to stay informed about product updates and company policies

Requirements:

• High school diploma or equivalent.
• Previous retail or customer service experience is a plus.
• Strong communication and interpersonal skills.
• Attention to detail and the ability to provide excellent customer service.
• Basic knowledge of men's formalwear and fashion trends.
• Willingness to learn and adapt to new processes and procedures.
• Team player with a positive attitude and a strong work ethic.
• Flexibility to work evenings, weekends, and holidays as needed.

If you have a passion for fashion, enjoy helping customers look their best for special occasions, and are eager to be part of a dynamic team, we encourage you to apply for the Men's Formalwear Rental Showroom Associate position at Generation Tux. Join us in creating memorable experiences for our clients through top-notch service and style expertise.

At Generation Tux, we believe that our goal is to enable incredible lifestyle experiences during major life events. Each of us has a responsibility to drive accountability, transparency, and respect.

Generation Tux is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Generation Tux does not accept unsolicited headhunter and agency resumes. Generation Tux will not pay any third-party agency or company that does not have a signed agreement with Generation Tux.