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Application Analyst II
HJSRLLC
- New York, New York, United States
- New York, New York, United States
Über
Jiva Application Analyst II
to join our Application Services team.
Candidate MUST have 3-5 years working with Jiva Care Management platform.
As an Analyst II, you are at the "full working level" of our series. You’ll handle medium-level product configuration tasks that require a deep dive into business and system expertise. You’ll sit right in the sweet spot of our department—more advanced than our entry-level roles, while collaborating closely with our senior analysts on high-level system architecture and tactical plan projects.
What You Will Do
System Optimization:
Perform troubleshooting and resolve issues for core systems, internal developments, and vendor integrations.
Configuration & Testing:
Assist in designing, testing, and documenting configuration solutions and evaluating departmental workflows for better efficiency.
Project Support:
Participate in the full software lifecycle, from defining project scope and gathering requirements to implementing tactical plan projects.
Regulatory Alignment:
Help interpret policy changes from DHCS, DMHC, and CMS to ensure our systems remain compliant.
Reporting:
Generate operational and system reports to keep leadership informed on system health and performance.
Training & Mentorship:
Act as a technical resource for staff, developing training materials and facilitating sessions to ensure the team is proficient in our core systems.
What You Will Bring
Education:
Bachelor’s degree in Business, IT, Health Care, or a related field. (A Master’s degree plus 1 year of experience also qualifies).
Jiva Expertise:
3–5 years of hands‑on experience with the Jiva Care Management platform is strictly required.
Industry Experience:
A minimum of 3 years of product configuration or business systems analysis experience within a
managed health care environment.
Technical Savvy:
Proficiency in SharePoint, MS Office (Excel, Visio, etc.), and a solid understanding of the software product lifecycle (SDLC).
Domain Knowledge:
Familiarity with Medicaid/Medicare, national diagnostic coding, and regulatory policies (Medi-Cal experience is a plus).
Agile Mindset:
Some knowledge of Agile/Scrum environments and Application Lifecycle Management methodologies.
You Will Be Successful If...
You can translate complex business needs into detailed product requirements.
You are a problem‑solver who knows when to handle an issue and when to elevate.
You enjoy collaborating with a diverse range of stakeholders, from technical devs to clinical staff.
You are organized enough to manage multiple projects simultaneously without breaking a sweat.
You have a knack for training others and can adjust your communication style for any audience.
Additional Details
Remote Work:
This position is 100% remote.
Schedule:
Monday through Friday, 8:00 AM to 5:00 PM
Pacific Time (PT) . Candidates must be comfortable working these specific hours regardless of their local time zone.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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