Project Manager, Card Program ImplementationsBlossom • New York, New York, United States
Dieses Stellenangebot ist nicht mehr verfügbar
Project Manager, Card Program Implementations
Blossom
- New York, New York, United States
- New York, New York, United States
Über
Supervisory Responsibilities: None
Duties/ Responsibilities:
Lead end-to-end implementation of credit union card program initiatives — new credit, debit, and prepaid program launches, card processor migrations, BIN conversions and reissues, EMV and contactless rollouts, and digital wallet enablement.
Serve as a trusted liaison among credit union clients, card processors (e.g., PSCU, Co-op Solutions, Fiserv, FIS, Jack Henry), card networks (Visa, Mastercard), BIN sponsors, and internal teams — navigating complex scheme rules, PCI requirements, and integration landscapes.
Execute and support card-related integrations across core banking, authorization and switching, fraud and dispute platforms, and digital banking channels, using tools such as SQL, Jira, and processor file specifications.
Guide credit union clients in adapting card operations, dispute workflows, and member-facing communications to ensure smooth cutover and adoption.
Interpret and validate contractual and scheme requirements (Visa and Mastercard rulebooks, PCI DSS, Reg E and Reg Z as applicable), ensuring project scope and deliverables stay aligned with both client expectations and network obligations.
Develop and maintain detailed project plans — including BIN readiness, test card provisioning, network certification timelines, vendor dependencies, and go-live cutover runbooks.
Manage project milestones and proactively address deviations — reissue delays, certification failures, settlement breaks — communicating changes and mitigations as needed.
Draft and distribute regular status updates, biweekly progress reports, and leadership briefings covering mandate readiness, risk posture, and go-live forecasts.
Implement communication plans that keep credit union executives, processor counterparts, and internal teams aligned across the full program lifecycle.
Build and sustain strong relationships with credit union executives and card program owners, promoting confidence in Blossom's cards approach.
Analyze and synthesize large volumes of data from authorization, clearing, settlement, and dispute files to support go/no-go decisions and track implementation health.
Demonstrate exceptional written and verbal communication, especially during high-pressure cutover weekends, scheme mandate windows, and live incidents.
Actively manage multiple concurrent card programs, balancing fixed network deadlines against shifting client priorities.
Partner closely with developers, product managers, card operations, fraud and risk, and member support teams to coordinate integration efforts and resolve issues.
Coordinate readiness for Visa and Mastercard semiannual mandate releases and ensure credit union clients meet all applicable scheme deadlines.
Performs other related duties as assigned.
Required Skills/ Abilities:
Exceptional attention to detail with strong organizational skills.
Excellent verbal and written communication abilities, including executive stakeholder engagement and cross-vendor issue resolution.
Strong analytical, logical reasoning, and problem-solving capabilities, particularly against transaction and processor data.
Proven ability to lead and motivate cross-functional teams,including external processors and networks, to deliver card projects against fixed deadlines.
Deep understanding of project management principles applied to regulated, externally time-bound programs.
Working knowledge of the card lifecycle (issuance, authorization, clearing, settlement, disputes, and chargebacks) and how each step appears in processor systems.
Demonstrated expertise in financial services, particularly within credit union card programs and workflows.
Capable of managing multiple complex card initiatives simultaneously in a fast-paced, scheme-mandate-driven environment.
Familiarity with Visa and Mastercard rulebooks, scheme mandate cycles, PCI DSS, tokenization, 3-D Secure, and digital wallet provisioning (Apple Pay, Google Pay, Samsung Pay).
Proficiency with project management platforms such as Jira, Smartsheet, or Microsoft Project.
Comfortable with Google Workspace and SQL, and quick to learn processor- and network-specific tools (e.g., VROL, MasterCom, Visa Resolve Online, processor client portals).
Education and Experience:
Bachelor's degree in Business, Information Systems, Computer Science, or a related field.
PMP, CSM, ETA CPP, AAP, or related certifications preferred.
Three or more years of experience managing card program implementations, processor migrations, or payments integration projects.
Two or more years working experience with card processors (e.g., PSCU, Co-op Solutions, Fiserv, FIS, Jack Henry) and/or core banking systems (Symitar, Corelation, Fiserv).
Two or more years of previous experience working in or with a credit union, card processor, or fintech service provider.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
What We Offer
Company-paid medical, dental, and vision insurance for employees
Company-paid life and AD&D insurance
Company-paid short- and long-term disability
401(k) retirement plan
Flexible Spending Accounts (FSA)/ Dependent Care Spending Account (DCSA)
Unlimited PTO
Employee Assistance Program (EAP)
Voluntary supplemental insurance options
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.