Senior Technical Support Lead (AMER) - RemoteOmilia • New York, New York, United States

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Senior Technical Support Lead (AMER) - Remote

Omilia

New York, New York, United States

New York, New York, United States

Über

Omilia is looking for a Senior Technical Support Manager to lead the AMER support team. The role requires expertise in technical support management, ensuring SLAs are met across various severity levels, and coordinating with cross-region teams. With emphasis on people development and strong communication skills, you'll support key customer relationships and drive improvements in service quality. This fully remote position offers a collaborative work environment with opportunities for professional development.
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New York, New York, United States

Sprachkenntnisse

English

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