Lead Domain Engineering Specialist
Veeam-Software
- Seattle, Washington, United States
- Seattle, Washington, United States
Über
About the Role As a Lead Domain Engineering Specialist, you will drive successful onboarding, adoption, and long‑term value for customers using Veeam Data Cloud solutions across Microsoft 365, Entra ID, Salesforce, and Azure. You’ll act as a trusted technical partner, helping customers achieve their business outcomes while representing their needs internally. This role combines deep technical expertise with customer advocacy to deliver an exceptional post‑sales experience at scale.
What You’ll Do
Lead
the onboarding and adoption of Veeam Data Cloud workloads for customers across multiple geographies and levels of complexity
Serve
as a technical product expert for Veeam SaaS solutions, supporting customers and internal teams as needed
Monitor
customer health by analyzing telemetry and usage data, proactively identifying risks and escalating when necessary
Collaborate
with post‑sales, product, and cross‑functional teams to improve customer outcomes and experiences
Align
Veeam solutions to customer business objectives and use cases to maximize value realization
Provide
structured feedback to Product Management on feature gaps and limitations impacting adoption and growth
Develop
and maintain internal documentation and contribute to continuous process improvement
Technologies You’ll Work With
Microsoft 365
ServiceNow
Veeam Data Cloud and SaaS platforms
What You’ll Bring
10+ years
of experience in technical success, customer success, or a related post‑sales discipline
Demonstrated ability
to analyze customer success metrics, usage trends, and growth indicators
Excellent communication skills
with a customer‑focused, empathetic approach to problem‑solving
Experience collaborating
with cross‑functional and global teams
Adaptability
in a fast‑paced, evolving role and environment
General knowledge
of supporting infrastructure such as servers, storage, and networking
Bonus Skills
Experience using ServiceNow and Salesforce in a customer‑facing environment
Bilingual fluency in English and Spanish
Prior experience supporting SaaS products and enterprise customers globally
Interest in driving product adoption, customer advocacy, and scalable success programs
Comfort working remotely, with up to 20% travel
What You’ll Get
Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self‑care and 24 paid volunteer hours annually through Veeam Cares
Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
Medical, dental, and vision coverage starting on your first day
Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
401(k) retirement plan with company matching contributions
Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
AirVet: 24/7 virtual veterinary care at no cost
Legal services, identity protection, and supplemental health insurance options
Tax‑advantaged spending accounts for healthcare, dependent care, and commuting
Opportunities to learn and grow through on‑demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
Compensation Transparency Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance‑based bonus. Offers are typically made below the midpoint of the range.
Equal Opportunity Employer Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.