Quality Expert

ManpowerGroup Global, Inc.

Menlo Park, California, United States

Menlo Park, California, United States

Über

Our client, a leading organization in the technology and AI industry, is seeking a dedicated and detail-oriented Quality Expert to join their innovative team. As a Quality Expert, you will support the evaluation and enhancement of AI-driven search systems across diverse markets. The ideal candidate will demonstrate strong analytical skills, cultural fluency, and a passion for maintaining high standards of quality and accuracy, which will align successfully within the organization. Job Title:
Quality Expert Location:
Menlo Park, California Pay Range:
$55-62/HR ON W2 What's the Job?
Evaluate search result pages for relevance, freshness, authority, and thematic cohesion across various query types. Identify systematic model failure patterns with technical precision and assess their impact on user experience. Perform cultural and contextual analysis, including detecting humor, satire, irony, and language shifts among Gen-Z and Millennial audiences. Produce structured diagnostics and analytical reports that inform model architecture decisions and improve AI performance. Lead calibration sessions to ensure consistent evaluation standards across analyst teams and monitor inter-rater reliability. What's Needed?
Expert understanding of Gen-Z and Millennial internet culture, with the ability to stay ahead of emerging trends. Proven experience in quality assurance, evaluation science, or search quality roles, with a focus on measurement and consistency. Strong analytical and statistical skills, including qualitative research and pattern recognition. Technical aptitude to write and modify SQL queries and interpret machine learning model performance metrics. Exceptional written communication skills for technical audiences and experience leading calibration or training initiatives. What's in it for me?
Opportunity to influence cutting-edge AI search systems and contribute to innovative technological advancements. Flexible remote work environment supporting work-life balance and diverse talent inclusion. Engagement with a dynamic team committed to quality, accuracy, and continuous improvement. Participation in a forward-thinking organization that values diversity and inclusion. Potential for professional growth and development within a global leader in workforce solutions. Upon completion of waiting period consultants are eligible for:
Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account Health Flexible Spending Account Dependent Care Flexible Spending Account Supplemental Life Insurance Short Term and Long Term Disability Insurance Business Travel Insurance 401(k), Plus Match Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
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Menlo Park, California, United States

Sprachkenntnisse

English

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