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E-Commerce CRO Project ManagerJolly Commerce • New York, New York, United States
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E-Commerce CRO Project Manager

Jolly Commerce
  • US
    New York, New York, United States
  • US
    New York, New York, United States
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À propos

We're an E-commerce CRO agency working with 8-9 figure businesses in the US and Europe. We need someone who owns client relationships end-to-end, acting as the bridge between our clients and our team of CRO strategists, designers, and developers. Responsibilities
Keep clients happy by being the best communicator in the room. You will manage 5-7 e-commerce CRO projects at a time for brands making $10M-$100M per year. You will be the single point of contact for each client – the person they trust, rely on, and turn to when things get messy. You will coordinate between our internal team (strategists, designers, developers) and the client to ensure everyone is aligned, deadlines are met, and quality is never compromised. You will push back when needed, ask the hard questions, and make sure we are delivering real value – not just checking boxes. Requirements
Skills We Expect
Experience in e-commerce, CRO, or agency work. Familiarity with Shopify, Klaviyo, or Google Analytics. Basic understanding of A/B testing and conversion optimization. Comfortable working across time zones (we work with US-based clients). Use AI and comfortable experimenting with AI. Who You Are
Relentless Communicator – you over-communicate, follow up, and never assume; you make sure everyone is on the same page. Detail-Obsessed – you catch small things, notice when something is off, and prevent details from slipping through the cracks. Proactive Problem Solver – you address problems before they become fires. Client-First Mindset – you genuinely care about making clients happy and go the extra mile. Fast Learner – you pick things up quickly, figure out solutions, and ask smart questions when needed. Calm Under Pressure – you stay calm, focused, and solution-oriented when deadlines shift or clients panic. Benefits
Performance bonus – the more clients you take and the longer you keep them, the higher your bonus. Fully remote – work from anywhere; no office required. Growth opportunity – as we grow, you grow; there is room to take on more responsibility, manage a team, or specialize.
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  • New York, New York, United States

Compétences linguistiques

  • English
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