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Customer Service AgentWalking Tours • Covington, Kentucky, United States
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Customer Service Agent

Walking Tours
  • US
    Covington, Kentucky, United States
  • US
    Covington, Kentucky, United States
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À propos

Are you friendly? Do you enjoy helping a guest get the best experience possible? Can you multitask? Do you like to learn new things everyday? Are you adaptable and open-minded? Are you a self-starter? Do you thrive in a performance-based environment?
Then we want you to come work with us! We will train you!
Responsibilities include:
  • Answering customer questions and inquiries by phone, email, and live chat on our website
  • Taking and processing orders for our customers who purchase tickets
  • Use Sales skills to obtain a high call to sale ratio
  • Data entry, helping to keep track of our customers' data
  • Assisting with other projects around the office

If you're someone who enjoys always having something to do, is responsible, and friendly, you may be a good applicant for this position.
You MUST:
  • Be available to work weekends and rotating holidays
  • Be dependable
  • Have a desire to help our customers
  • Have a great 'phone' personality - Having a great in person one helps too
  • Understand that our guests are our #1 priority
  • Be a quick learner - You'll need to learn all of our tours, in all of our cities, and details about those cities which would help a tourist - "Where can I find parking".

We look forward to hearing from you!
  • Covington, Kentucky, United States

Compétences linguistiques

  • English
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