Desktop Support Intern - Summer Program

MAXIMUS

United States

United States

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À propos

Description & Requirements Maximus has been committed to our founding mission of Helping Government Serve the People since 1975. We assist citizens globally in effectively engaging with their governments at various levels and through diverse health and human services programs. Our innovative business process management and technology solutions enhance outcomes for citizens while boosting the productivity, accuracy, accountability, and efficiency of government-sponsored programs. With over 30,000 employees worldwide, Maximus proudly partners with government agencies across the United States, Canada, Saudi Arabia, and the United Kingdom. This internship offers an exciting opportunity for college students currently pursuing a degree in Information Technology or a related field. Interns will commit to 40 hours per week during our 10-week summer program, running from May 26th through August 7th, 2026. Key Responsibilities: Deliver high-quality customer support through telephone, email, and chat, ensuring quick responses to user inquiries. Troubleshoot Windows OS issues and conduct thorough diagnostics. Assist with PC builds and utilize imaging deployment software for imaging tasks. Document and track issues in our ticketing system to ensure efficient resolution. Research and resolve technical problems effectively. Provide hardware support for PCs and laptops, including installation and upgrades of hardware components. Install, configure, maintain, and support computers, printers, scanners, and other peripherals, along with remote access devices. Contribute to software and workstation image management tasks using imaging deployment tools. Minimum Requirements: A high school diploma or GED is required; 0-2 years of relevant experience is preferred, or an equivalent combination of education and experience. Must be currently enrolled at a four-year college or university. Active pursuit of a degree in Information Technology or a related field is essential. This internship is onsite in Eagan, MN. Equal Employment Opportunity Statement: Maximus is dedicated to ensuring equal employment opportunity. We evaluate all qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics. Compensation:
$20-$22 per hour Maximus offers various benefits to employees, including health insurance, life and disability insurance, a retirement savings plan, paid holidays, and paid time off. Our compensation is based on several factors, including job location, education, training, experience, and internal pay alignment, ensuring compliance with regulatory wage rates and salary thresholds.

United States

Compétences linguistiques

English

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