IT Support EngineerUnit 52, Shrivenham 100 Business Park • Watchfield, England, United Kingdom
IT Support Engineer
Unit 52, Shrivenham 100 Business Park
- Watchfield, England, United Kingdom
- Watchfield, England, United Kingdom
À propos
A fantastic opportunity to work in a fast-growing, dynamic company with moden cloud-based software.
Job Title "IT Support desk".
Role/Responsibilities
* Answering the support phone line.
* Providing online assistance using Microsoft Teams.
* Responding to support tickets in Zendesk (training provided).
* Assist Implementation team in building and configuring clocking terminals
* Packaging and prepare goods for shipping
* Creating Clients Environments, set up software, import clients data, build/configure shift patterns, overtime rules, holiday sick absence entitlements, configure user accounts for clients.
* Provide basic user training.
* Problem solving.
* Contribute articles and videos into the Knowledge Base (our Zendesk online help platform)
* Supporting a Cloud-Based Solution in Azure
* Job Development - option to transition into a Chronicle Project Manager.
Job Types: Full-time, Permanent
Salary: £23,0000 - 30,000.00 per year
Job Type: Full-time
Pay: £24,000.00-£32,500.00 per year
Benefits:
* Casual dress
* Company pension
* On-site parking
Work Location: In person
Expected start date: 06/04/2026
Compétences linguistiques
- English
Avis aux utilisateurs
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