Technical Support Engineer - Integrations (REST/SOAP, SAML/LDAP)

Join a high-performing enterprise support team where you'll troubleshoot complex integrations across APIs, authentication, email infrastructure and databases. This is a hands‑on role for someone who enjoys proper root‑cause work and can communicate clearly with customers.

• 
  
• 11-month PAYE contract + possibility of conversion to fulltime
  
• €49,000 per annum (pro‑ra)
  
• Hybrid: 2-3 days onsite, Dublin City
  

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• Own and resolve complex customer incidents and escalations
  
• Troubleshoot integrations across REST/SOAP, LDAP/SAML, SMTP/IMAP/POP3, JDBC/ODBC
  
• Analyse logs, isolate root cause, and explain fixes clearly
  
• Collaborate with internal teams to improve resolution speed and quality
  

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• 3-5+ years' customer-facing technical support (SaaS/software/enterprise)
  
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• Strong understanding of integrations + networking basics (HTTP/TCP/IP)
  
• Comfortable with SQL/relational databases (MySQL/Oracle)
  
• Clear written and verbal communication
  

Send your CV or message me for a quick fit‑check and a fast turnaround.