Technical Support Engineer - Integrations (REST/SOAP, SAML/LDAP)jobtraffic • Ireland
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Technical Support Engineer - Integrations (REST/SOAP, SAML/LDAP)
jobtraffic
- Ireland
- Ireland
About
Join a high-performing enterprise support team where you'll troubleshoot complex integrations across APIs, authentication, email infrastructure and databases. This is a hands‑on role for someone who enjoys proper root‑cause work and can communicate clearly with customers.
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
The Offer
- 11-month PAYE contract + possibility of conversion to fulltime
- €49,000 per annum (pro‑ra)
- Hybrid: 2-3 days onsite, Dublin City
What you'll do
- Own and resolve complex customer incidents and escalations
- Troubleshoot integrations across REST/SOAP, LDAP/SAML, SMTP/IMAP/POP3, JDBC/ODBC
- Analyse logs, isolate root cause, and explain fixes clearly
- Collaborate with internal teams to improve resolution speed and quality
What you'll bring
- 3-5+ years' customer-facing technical support (SaaS/software/enterprise)
- Strong understanding of integrations + networking basics (HTTP/TCP/IP)
- Comfortable with SQL/relational databases (MySQL/Oracle)
- Clear written and verbal communication
Apply
Send your CV or message me for a quick fit‑check and a fast turnaround.
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Languages
- English
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