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Customer SupportFreelanceJobsCanada

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Customer Support

FreelanceJobs
  • CA
    Canada
  • CA
    Canada

À propos

We are a growing maritime technology company seeking a U.S.-based, native English-speaking professional who is quick to learn and passionate about helping customers.
Responsibilities:
• Create video tutorials for our Help Center
• Respond to customer emails
• Test product updates and report feedback
• Support onboarding and troubleshooting
• Assist with additional tasks as needed
Requirements:
• Strong written and verbal communication skills
• Tech-savvy and comfortable learning new software
• Detail-oriented and self-motivated
• Willing to use time-tracking software
• Interest in the maritime industry is a plus
Immediate start preferred.
If you're proactive, reliable, and excited to support customers in a growing tech company, we'd love to hear from you. The main questions are - are you avaliable 40 hours per week. When can you start.
Send them through in your cover letter and let's talk.
Contract duration of more than 6 months. with 40 hours per week.
Mandatory skills: Customer Service, Product Knowledge, Customer Support, Email Support, Ticketing System, Communication Etiquette, Data Entry
  • Canada

Compétences linguistiques

  • English
Avis aux utilisateurs

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