Events Manager

Job Title: Events & Service Manager
Location: Prime Seafood Palace
Reports to: General Manager / Events Director

Position Summary
The Events & Service Manager is responsible for leading the planning and execution of private dining, special events, and elevated guest experiences while maintaining Michelin-level service standards in daily operations. This role bridges sales, culinary coordination, and front-of-house leadership to ensure seamless execution, refined hospitality, and exceptional attention to detail.

Key Responsibilities

Event Planning & Client Relations

• Serve as the primary point of contact for private dining and special event inquiries.
• Develop customized event proposals in collaboration with the Chef and Sommelier teams.
• Prepare and manage detailed Banquet Event Orders (BEOs), timelines, and floor plans.
• Oversee all pre-event logistics, including menu confirmations, beverage pairings, staffing, rentals, and special requests.
• Maintain proactive communication with clients to ensure expectations are exceeded.

Service Leadership & Operations

• Lead and oversee service execution for events and regular dinner service as needed.
• Train, coach, and inspire front-of-house staff to deliver precise, anticipatory hospitality.
• Uphold Michelin-level standards of service, presentation, and guest engagement.
• Partner with the culinary and beverage teams to ensure synchronized pacing and execution.
• Monitor service flow and resolve challenges with composure and discretion.

Financial & Administrative Oversight

• Manage event revenue goals, cost controls, and profitability.
• Support forecasting, staffing plans, and labor management for events.
• Track event performance metrics and contribute to strategic growth initiatives.

Qualifications

• 3–7 years of progressive leadership experience in fine dining or Michelin-starred environments.
• Proven experience managing private dining, high-profile events, and VIP clientele.
• Strong understanding of fine dining service standards, wine service, and hospitality etiquette.
• Exceptional organizational, communication, and interpersonal skills.
• Ability to thrive in a high-pressure, detail-driven environment.
• Familiarity with event planning software and restaurant management systems preferred.

Core Competencies
Leadership | Precision | Operational Excellence | Client Experience | Team Development | Luxury Hospitality

This position offers the opportunity to craft extraordinary dining experiences and uphold the highest standards of culinary and service excellence.

Job Types: Full-time, Permanent

Pay: $60,000.00-$65,000.00 per year

Benefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care
• Paid time off
• Store discount

Work Location: In person