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Dental Front Office CoordinatorDental Metrics Maven • Toronto, Ontario, Canada
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Dental Front Office Coordinator

Dental Metrics Maven
  • CA
    Toronto, Ontario, Canada
  • CA
    Toronto, Ontario, Canada
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À propos

Customer Service / Front Office Coordinator – Dental Laboratory Employment Type: Full-Time, Permanent Location: On-site (Dental Laboratory) About the Role A growing dental laboratory is seeking a Customer Service / Front Office Coordinator to support daily operations and act as a key point of contact between the lab and dental clients. This role is ideal for someone who is organized, communicative, and comfortable handling multiple priorities in a fast-paced environment. Key Responsibilities
  • Manage case intake and inbound work, ensuring all required information and materials are received
  • Handle scheduling and coordination of cases throughout production
  • Provide customer service support to dental offices via phone and email
  • Perform case follow-up to ensure timelines and expectations are met
  • Assist with invoicing and billing-related tasks
  • Schedule deliveries and pickups with couriers and internal teams
  • Maintain accurate records and case documentation in lab systems
  • Communicate proactively with internal departments to support on-time delivery
Qualifications & Skills
  • Previous experience in customer service, front office, or administrative roles (dental or healthcare preferred)
  • Strong communication and interpersonal skills
  • Highly organized with strong attention to detail
  • Comfortable working in a fast-paced, deadline-driven environment
  • Ability to manage multiple tasks and prioritize effectively
  • Proficiency with basic computer systems (practice management or lab software a plus)
What We Offer
  • Competitive salary, depending on experience
  • Full-time, permanent position
  • Benefits package
  • Supportive and collaborative work environment
  • Opportunities for professional growth and advancement
  • Toronto, Ontario, Canada

Compétences linguistiques

  • English
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