Warehouse Manager

About the Role

We're hiring a Warehouse Manager / Operations Lead to serve as the day-to-day driver of warehouse systems, performance, and accountability a role designed to reduce leadership firefighting and create consistent execution.

This is a high-ownership position for someone who builds structure, solves problems, and executes without needing to be chased.

You will ensure accountability of the 35-person warehouse team through the Warehouse Supervisor, while partnering closely with Inventory and Production leadership to ensure warehouse operations run smoothly and accurately — especially during peak season.

Your Mission

Your mission is to build a warehouse operation that runs predictably, accurately, and efficiently, so leadership doesn't have to manage the details daily.

This role will focus heavily on:
WMS implementation & adoption
ERP workflow alignment & data integrity
Inventory accuracy support + prevention
Improving/ Creating strong operating rhythms and accountability systems

What Success Looks Like in the First 90 Days

• A clear operating cadence: daily priorities, weekly plans, and measurable outcomes
• WMS implementation/adoption is advancing with clear training and compliance on the floor
• Improved pick/pack speed and reduced errors
• SOPs are implemented and consistently followed
• Clear KPI visibility (productivity, accuracy, compliance)
• Strong leadership partnership with Warehouse Supervisor, Inventory, and Production

Key Responsibilities:

1) Warehouse Operations & Performance Ownership

• Own warehouse performance outcomes including throughput, on-time shipping, and accuracy
• Build daily and weekly warehouse rhythms (planning, execution checks, performance reviews)
• Improve warehouse layout, flow, staging practices, and labor efficiency
• Support peak season readiness (staffing models, overtime planning, weekend schedules)

2) Accountability & Leadership Through the Warehouse Supervisor

• Ensure accountability of the 35-person warehouse team through the Warehouse Supervisor
• Coach and develop the supervisor's leadership, communication, and accountability practices
• Ensure daily execution matches priorities and standards without micromanagement
• Establish escalation standards so issues are surfaced early — not at the last minute
• Create consistent expectations for attendance, pace, accuracy, and teamwork

3) Systems: WMS + ERP Adoption

• Lead warehouse-side execution of WMS implementation/adoption
• Ensure ERP and WMS workflows are consistently followed and properly trained
• Improve scanning discipline, location integrity, receiving accuracy, and system compliance
• Identify and eliminate workarounds that undermine inventory accuracy and performance

4) Inventory Partnership (Accuracy + Prevention)

• Partner with Inventory leadership to reduce recurring issues through prevention and process improvements
• Ensure receiving, put-away, picking, and packing practices protect inventory integrity
• Reinforce correct behaviors (labeling, scanning, location discipline)
• Participate in root cause reviews to resolve issues permanently, not repeatedly

5) Standardization, SOPs & Continuous Improvement

• Build and maintain SOPs for warehouse workflows
• Establish training standards and ensure consistent onboarding and retraining
• Drive continuous improvement projects that increase pick/pack speed and accuracy
• Track performance trends and implement targeted solutions

KPIs You Will Own

You'll be measured on outcomes, not activity. KPIs include:

• Pick/pack speed improvement
• Order accuracy / reduction in errors and mis-picks
• On-time fulfillment and shipping performance
• WMS/ERP compliance and adoption
• Labor efficiency (hours vs output)
• Inventory accuracy improvements (in partnership with Inventory team)

What We're Looking ForRequired Qualifications

• Bilingual (English/Spanish) – required
• 5+ years of warehouse or distribution leadership experience
• Inventory experience – required (accuracy, discrepancy resolution, operational discipline)
• ERP systems experience – required
• Experience implementing or leading adoption of a WMS
• Strong execution + follow-through and a solutions-driven mindset
• Ability to build accountability systems and drive performance
• Comfortable working in fast-paced, high-volume environments
• Availability to work weekends as needed during peak season (Sept–December)

Preferred Qualifications

• Experience in beverage, food, or high-volume distribution
• Experience building SOPs, training programs, and KPI dashboards
• Forklift experience is a plus

Work Environment & Physical Requirements

• Warehouse environment with regular walking, standing, bending, and lifting
• Ability to lift up to 50 lbs
• Comfortable working in an active warehouse setting

Why This Role Is Different

This role is empowered to take ownership. You're not just maintaining operations — you're building a structure that scales:

• Clear authority to implement processes and standards
• A leadership team that values accountability and execution
• Bonus tied directly to measurable operational results

Compensation & Benefits

• $75,000 base salary
• Performance-based bonus tied to KPIs

Job Type: Full-time

Pay: $75,000.00 per year

Benefits:

• Paid time off

Work Location: In person