Operations Manager

Join a company redefining reverse logistics and after-market services
At Goldie Group, we don't just deliver results — we transform them. With a foundation built on customer obsession, innovative solutions, and value creation, we are seeking a high-impact Operations Manager to lead and scale our core operations functions: Triage, Uplift, and Repair. If you're passionate about developing people, optimizing performance, and driving change, we want to hear from you.

Key Responsibilities:

• Lead, mentor, and grow department leads and supervisors across key operational areas.
• Execute strategic initiatives that improve efficiencies, reduce costs, and unlock value.
• Oversee performance metrics, production planning, and department deliverables.
• Champion continuous improvement — drive process innovation and new capabilities.
• Own key business reviews and partner with senior leadership on strategic planning.
• Use data and analytics to measure performance and make impactful decisions.
• Manage budgets and expenses while ensuring excellence in execution.
• Build a team culture rooted in Goldie's core values: Accountability, Respect, and Customer First.
• Adapt quickly to changing business needs — drive agility and responsiveness.

Qualifications We Look for:

• Proven experience leading operations teams in a fast-paced, dynamic environment.
• Strong leadership and organizational planning skills.
• Data-driven mindset with experience managing KPIs, reporting, and operational planning.
• Excellent communication and cross-functional collaboration.
• Ability to motivate and drive performance across multiple teams and departments.

Why Goldie?

At Goldie, we value people as much as process. Our culture is driven by a commitment to:

• Teamwork & Collaboration: We win together.
• Innovation & Agility: We solve problems that others won't even touch.
• Customer-Centricity: Our clients trust us to get it done — right, every time.

Ready to lead the future of reverse logistics? Apply today and let's create value together.

Job Type: Full-time

Pay: $60, $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings