Senior Associate, Client Engagement

• Executing business development strategy in line with regional and local principal
• Collaborating across disciplines to drive team performance for project handovers.
• Supporting 80/20 conversion analysis locally to support business planning. 80% of our deal handovers being for full methodology of design, procurement and construction.

• Supporting lead source analysis
• Collaborating with Regional Marketing & Communications team to ensure brand alignment with client approach
• Supporting the development of fresh and innovative approaches to identify and attract target clients.
• Supporting the development of a local research strategy around research, identify and win clients with Client Relations and Regional Principals.
• Mapping and following key client relationships (new, existing and previous contacts and firms)
• Collaborate with Global Business Development team to identify and drive cross regional opportunities with target clients.

• Collaborating across disciplines regions and within studios
• Contributing to the creation of a high preforming team

• Attending and driving lead management as scoped by the Directors.
• Identifying and reporting risk to the Directors, where relevant, whilst operating in compliance with ethical practices
• Maintaining updated information in the CRM system
• Executing the Business Development methodology, standards/practices, processes and technology solutions within the Studio to enhance the capability and effectiveness of the organization.

• Appointments, Events, Outreach, Opportunities and Deal Handovers in line with individual / team targets
• Target the hotel owner groups and management companies and get them to understand our methodology and qualify the projects to get them handed over to our account management team.

• Demonstrates creativity to achieve results
• Business development initiatives reflect a high alignment to our brand
• Business development local strategy deployed reflect high potential opportunities with target clients
• Demonstrated success at supporting and driving cross regional client opportunities

• Effectiveness and quality of relationship across teams
• Extent and qualify of collaboration in developing solutions affecting other teams/disciplines
• Open and effective communication across disciplines/teams

• Input of accurate timely information into CRM system
• Actions taken to identify and resolve risks and issues
• Actively contributes to Corporate Social Responsibility initiatives
• Consistency of standards, technology solutions and process across local studio to achieve global brand capability, drive best practices and achieve efficiencies

• Market and industry knowledge
• Knowledge of hospitality owner groups/management companies

• Resilience
• Building Relationships
• Communicating with impact
• Client orientation
• Takes initiative
• Driving for results

• Client facing experience
• More than 7 years in the hospitality industry with relationships in the hotel owner groups and management companies...
• Utilizing cold calling techniques to build relationships with potential leads
• Persuading target clients to consider potential opportunities
• Identifying real opportunities and point of handover

• Smartsheet
• Hubspot
• MS Office

• Competitive salary.
• Comprehensive benefits package, including health, dental and vision insurance,
• 401(k) retirement plan with 3% company contribution.
• Responsible paid time off.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• Employee Profit Share Program (non-traditional)

Compétences idéales

• HubSpot

• United States

Expérience professionnelle

• Business Developer / Sales Development Representative
• (Key) Account Manager / Executive
• Sales Manager / Director of Sales

Compétences linguistiques

• English