Corporate Conversion Trainer

Corporate Conversion Trainer

Young Center of Excellence

500 N Main Street Layton, Utah 84401

Full Time

Negotiable Depending on Experience

401K Retirement Plan

Paid Time Off

3 years experience

Health

Dental

Life

Disability

At the Young Automotive Group, our mission is to build relationships, enrich lives, and serve our communities. We're a fast-growing, people-first organization that believes in developing our team members and promoting from within. If you're passionate about helping others succeed and thrive in a dynamic, performance-driven environment — we want you on our team. We are looking for a highly motivated Conversion Trainer with a strong Business Development focus to coach, train, and inspire our dealership teams. This role is responsible for improving lead conversion, appointment setting, and performance across our stores. You'll partner closely with store leadership and BDC managers to ensure best practices are implemented and sustained. You''ll love working here Check out our video for more information on why we are a great company to work for:

Benefits

401k Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Disability Benefits

Paid Time Off (Up to 3 weeks per year)

Responsibilities

• Train and coach sales/service BDC teams on effective communication, follow-up, and lead conversion techniques.
• Develop and deliver in-person and virtual training sessions to enhance customer engagement and conversion outcomes.
• Analyze CRM data and call metrics to identify coaching opportunities and performance trends.
• Support onboarding (training) and ongoing development of BDC and internet sales teams.
• Collaborate with dealership leadership to ensure consistent execution of processes and performance standards.
• Provide real-time feedback and actionable insights to drive measurable results.
• Assist in building and refining scripts, workflows, and communication templates.

Qualifications

• 2+ years of experience in automotive sales, business development, or training roles (required).
• Proven track record in improving lead conversion and appointment show rates.
• Excellent communication and presentation skills.
• Strong understanding of CRM systems and phone performance metrics.
• Ability to travel between dealerships as needed (within region).
• Self-starter with strong organizational and time management skills.