Shift manager

Job Overview
We are seeking an energetic and motivated Shift Manager to lead our dynamic team in delivering exceptional service in a fast-paced, quick service and casual dining environment. As a pivotal member of our management team, you will oversee daily operations, ensure food quality and safety standards are met, and foster a positive atmosphere that encourages teamwork and excellence. Your leadership will drive operational efficiency, uphold customer satisfaction, and support staff development to create an outstanding guest experience.

Responsibilities

• Supervise daily restaurant operations during assigned shifts, ensuring smooth workflow and adherence to company policies
• Lead and motivate team members to deliver outstanding customer service while maintaining high standards of food quality and safety
• Manage food preparation processes, including cooking, food handling, and presentation to meet quality benchmarks
• Oversee inventory control, including stock levels, ordering supplies, and minimizing waste to optimize profitability
• Operate POS systems such as Aloha POS and Micros POS for accurate order processing and cash handling
• Train, mentor, and develop staff members on food safety, customer service techniques, and operational procedures
• Handle customer concerns promptly and professionally to ensure a positive dining experience

Requirements

• Proven experience in food service management within quick service or casual dining restaurants with supervisory responsibilities
• Strong knowledge of food preparation, cooking techniques, and kitchen management practices
• Familiarity with POS systems including Aloha POS and Micros POS; experience with cash handling is essential
• Demonstrated ability to supervise staff training, interviewing, and team management effectively
• Excellent organizational skills with the ability to manage inventory control and food safety standards rigorously
• Hospitality management background with experience in managing restaurant operations during shifts
• Leadership qualities that inspire teamwork, accountability, and continuous improvement
• Prior experience in fine dining or banquet settings is a plus but not required; a background in catering or hotel food services is advantageous

Join us as a Shift Manager to lead with energy, foster a vibrant team environment, and deliver memorable experiences for every guest. Your dedication will be the driving force behind our success

Job Type: Full-time

Pay: $ $17.01 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Work Location: In person