Front Desk Manager

Dental insurance

Employee discounts

Flexible schedule

Health insurance

We are seeking an experienced and service-driven Front Desk Manager to lead front office operations and deliver an exceptional guest experience. This role is responsible for supervising front desk staff, ensuring operational efficiency, and upholding brand standards while fostering a positive, guest-centric culture.

Lead, train, and schedule front desk team members to ensure consistent service excellence

Oversee daily front office operations, including check-in/check-out, guest requests, and issue resolution

Act as the primary point of contact for guest concerns, ensuring timely and professional resolution

Maintain accuracy of reservations, room assignments, billing, and cash handling procedures

Collaborate with Housekeeping, Maintenance, and Management to ensure smooth hotel operations

Monitor service quality, guest feedback, and performance metrics

Ensure compliance with company policies, safety standards, and local regulations

Minimum of 2–3 years of front desk or hotel operations experience, including supervisory responsibility

Strong leadership, communication, and problem-solving skills

Proven ability to manage multiple priorities in a fast-paced environment

Proficiency with hotel property management systems (PMS)

Flexible availability, including evenings, weekends, and holidays

Professional demeanor with a strong commitment to guest satisfaction

Health & Dental - Medical and Dental insurance is offered to Full-time employees.

Company Discounts - Hotel Discounts at all Company owned properties. Food discounts at all Company owned Restaurants