Practice Manager- Sales

Leadership & Operations

• Manage daily operations to ensure smooth clinic functioning
• Manage clinic P&L, including driving revenue, managing expenses, and achieving profitability targets
• Oversee and optimize staff utilization and scheduling
• Maintain clinic policies and procedures, ensuring compliance with all regulations
• Conduct daily huddles with the team to set goals, review performance, and address any operational issues
• Handle all guest concerns + escalations in a professional and prompt manner abiding by policies and procedures, facilitating conflict resolution when needed

Sales & Client Experience

• Deliver sales performance that meet or exceed clinic targets and act as a coach/trainer for sales with your clinic team
• Conduct consultations, educate guests about our services, and create personalized treatment plans
• Develop and implement strategies to retain guests, increase referrals, improve service levels, and increase guest satisfaction
• Foster a culture of an exceptional guest experience, building long-term relationships with guests

Team Development

• Recruit, train, and develop a motivated team, providing ongoing coaching and performance evaluations
• Create a positive work environment embodying Plush Laser Core Values that encourages collaboration, professional growth, and career development

Grassroots Marketing & Events

• Develop and implement strategies to drive new lead generation by way of vendor events, local community engagement + brand partnerships
• Identify, initiate and nurture relationships with local businesses in the community in alignment with Plush Laser
• Represent Plush Laser at community events and local marketing activities

Job Type: Full-time

Pay: $75, $87,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Application Question(s):

• What do you know about Plush Laser and why are you excited about the opportunity to join our team as a Practice Manager?
• As a Practice Manager, how would you ensure an elevated guest experience while also meeting operational, revenue and profitability goals? Share specific strategies or examples from your past roles.
• What specific skills and strengths do you bring that will enhance our clinic's operations and team performance? Please provide examples relevant to leadership, direct sales, and clinic management.
• Tell us about your experience with managing teams, achieving revenue targets, and handling P&L responsibilities. Include specific accomplishments and how you've overcome challenges in these areas.
• What unique qualities or experiences do you have that set you apart from other candidates for the Practice Manager position? How will these contribute to our team and clinic success?
• What does your current work availability look like, and how flexible are you with working weekends or attending local events as needed for this role?
• What are your salary requirements?

Work Location: In person