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Implementation Specialist, Data Operations
- New York, New York, United States
- New York, New York, United States
À propos
As an Implementation Specialist, Data Operations, you'll be responsible for executing behind-the-scenes tasks critical to onboarding success. You'll own data configuration, integration setup, workflow activation, and quality checks to ensure the platform is functioning as expected before and during client go-live. You will partner closely with client-facing specialists to align timelines and deliverables.
Configuration & Data Management
Configure system settings and data mappings based on client needs.
Perform data imports, validate results, and troubleshoot issues.
Collaboration & Documentation
Collaborate with Engineering or Product for integration setup.
Maintain detailed implementation records and internal documentation.
Performance & Process Improvements
Monitor performance and proactively resolve potential blockers.
Support continuous improvement of implementation tools and processes.
Continuously learn and apply new platform features, configurations, and data capabilities to support accurate and scalable implementations.
Other
Maintains confidentiality of work-related issues, records, and company information.
Demonstrates a commitment to Diversity, Equity, and inclusion by treating everyone with respect and dignity, ensuring all voices are heard, and advocating for change.
2+ years in technical onboarding, systems configuration, or data opsHigh attention to detail and comfort with spreadsheets, APIs, or platform toolsExperience working cross-functionally with technical and client-facing teams
Ability to manage multiple priorities with minimal oversight
Compétences linguistiques
- English
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