Administrative Assistant

Administrative Assistant / Dental Administrator

Location: Red Deer

Are you an organized, friendly, and detail-oriented professional who loves helping people? Our progressive, paperless dental practice in Red Deer is looking for a Dental Administrator to join our growing team

We have high standards of care for both our patients and our employees. We are a modern practice offering a variety of procedures, including implant placement and soft tissue surgery, and we're looking for a team player who is enthusiastic about the ever‑evolving field of dentistry.

As the first point of contact for our patients, you'll play a key role in creating a warm, welcoming experience while keeping our front office running smoothly.

What We Offer

• Full-time, permanent position
• Hours & Schedule: Full-time hours, including 2 evenings per week and some weekends each month
• Competitive salary
• Weekend premium: $3/hour weekend premium
• Benefits & Perks:
• Scrub tops provided
• Dental benefits
• Goal-based incentive plan
• Weekend premium wages
• Opportunity for advancement
• Continuing education opportunities
• Fun, professional working environment
• Regular team-building events

Responsibilities

• Greet patients warmly and manage front desk operations to ensure a welcoming, professional atmosphere
• Schedule and confirm appointments; manage cancellations and rescheduling as needed
• Maintain accurate patient records using our electronic, paperless dental records system
• Process patient intake forms and verify insurance information
• Answer phone calls promptly, addressing inquiries or directing calls to the appropriate team member
• Assist with billing and payment processing, ensuring accuracy and attention to detail
• Collaborate closely with the clinical team to support efficient patient flow
• Maintain cleanliness and organization of the reception and waiting areas

Experience & Qualifications

• Previous experience as a Dental Receptionist / Dental Administrator is preferred
• Familiarity with dental terminology and administrative procedures in a healthcare setting
• Proficiency with electronic dental records systems is highly desirable
• Strong communication skills, both in person and over the phone
• Ability to manage multiple tasks efficiently in a fast-paced environment
• Experience with phone systems and front desk operations in a healthcare environment is an asset

Job Types: Full-time, Permanent

Pay: $18.00-$22.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking

Work Location: In person