Human Resources Specialist

Banff Hospitality Collective — or as we like to call it, BHC — is a multi-concept restaurant and entertainment group with 15 venues (and counting), all located in beautiful downtown Banff. Each of our venues is unique but shares three things in common:

1. A prime location in Banff's lively downtown core
2. Amazing food and beverage
3. A wicked atmosphere powered by even cooler people

Want to know more? Check us out at

About the Role

Reporting to the Chief of People Operations, BHC's Human Resources Specialists play a key role in driving BHC's people-first culture, supporting our growing collective of 15+ venues and 1000+ team members.

This role is responsible for coordinating and executing a variety of people programs, talent management, and compliance initiatives, ensuring BHC remains a great place to work and grow.

You'll be part of an energetic and collaborative People Operations team focused on delivering exceptional support to our venue teams. If you're people-minded, detail-oriented, and love a fast-paced, hospitality-driven environment, you'll fit right in.

We Love Perks This Position Includes:

• Competitive base salary
• Monthly $200 Gift Card to use at any BHC Venue
• 50% off food, bottles of wine & sake for yourself + a guest at all BHC venues
• Learning & Development allowance
• Cell phone allowance
• Extended health benefits with premiums completely paid for by BHC
• RRSP matching program
• Short-Term & Long-Term Disability coverage
• Employee Profit Share Program
• 4 weeks paid time off + statutory holidays
• Paid community volunteer time
• Affordable manager housing is available

What You'll Do:

• Serve as the first point of contact for employee and manager HR inquiries
• Provide guidance on policies, performance management, and workplace best practices
• Support investigations and documentation related to employee concerns, in alignment with Alberta Employment Standards and BHC policies
• Foster positive working relationships through coaching, consistency, and clear communication
• Maintain confidential and accurate employee records

• Complete full-cycle recruitment for Back of House teams, and partner with venue leadership to support Front of House teams
• Maintain job postings and applicant tracking
• Support employee engagement initiatives and recognition programs
• Collaborate with managers on retention strategies and internal mobility

• Assist in developing, implementing, and maintaining HR policies and procedures
• Ensure compliance with Alberta Employment Standards Code, Occupational Health & Safety (OHS), and Human Rights legislation
• Maintain HR systems and ensure data accuracy
• Support HR metrics, reporting, and analytics to inform decision-making
• Participate in HR projects such as training initiatives, performance reviews, and policy updates
• Support payroll and benefits processes in collaboration with the Payroll & Benefits team and Employee Housing team

• 3–5 years of progressive experience in Human Resources, ideally within hospitality or a multi-location organization
• Post-secondary education in Human Resources, Business, or a related field
• CPHR designation (or working toward it) preferred
• Strong understanding of Alberta Employment Standards, Human Rights, and OHS legislation
• Exceptional interpersonal skills with the ability to build trust across teams
• Excellent communication (written and verbal) and conflict-resolution skills
• Strong organizational skills and attention to detail
• Proficiency with tech
• Ability to handle confidential information with discretion and professionalism
• Enthusiasm for hospitality and a genuine passion for people

Banff Hospitality Collective: Are you ready to join us at Banff's most iconic and popular downtown restaurants?

Applicants must be legally eligible to work in Canada.