Client Partner

Job Description - Account Manager

Job Location: Toronto, Canada

Responsibilities:

• Develop and maintain strong relationships with existing clients, understanding their business needs and objectives.
• Serve as the primary point of contact for clients, ensuring their satisfaction and addressing any concerns or issues.
• Identify growth opportunities within client accounts and strategize on how to maximize account value.
• Collaborate with internal teams to develop customized solutions and proposals based on client requirements.
• Conduct regular account reviews, tracking performance metrics, and providing recommendations for improvement.
• Stay updated on industry trends and competitors to identify potential business opportunities.
• Drive revenue growth by upselling and cross-selling products or services to existing clients.
• Prepare and deliver presentations or demonstrations to clients, showcasing the value and benefits of the company's offerings.
• Ensure timely and accurate reporting of account activities, forecasts, and sales pipeline updates.

Qualifications:

• Minimum of 8 years of experience in account management or a related role.
• Strong knowledge of the industry and the ability to understand and articulate client needs.
• Proven track record in building and maintaining successful client relationships. Excellent communication, negotiation, and presentation skills.
• Results-oriented mindset with a focus on achieving targets and driving revenue growth.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Strong problem-solving and decision-making abilities
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Strong problem-solving and decision-making abilities.
• Self-motivated, proactive, and able to work independently.