Clinical Administrator

Employer: Confidential child development centre (ABA, education, social groups)

Job Type: Full-time, on-site

Schedule: Monday–Friday, 8:00 a.m. – 4:00 p.m.

Compensation: Starting at $55,000 annually (DOE)

About Us

We are a warm, family-focused child development centre in Barrie supporting autistic and neurodivergent children and their families. Our programs span ABA therapy, school-aligned learning, and group programming. We are collaborative, evidence-based, and community-minded.

Role Summary

The Clinical Administrator is the operational hub of the centre. You will keep day-to-day workflows moving, coordinate schedules and rooms, support family communications and intake, and ensure clinicians have the materials, documentation, and space they need to deliver great care.

Key Responsibilities

Clinic & Office Operations

• Front-desk flow: reception, phones, inbox triage, visitor sign-in.
• Daily schedule management across ABA, learning supports, and groups (rooms, calendars, cancellations/waitlist).
• Maintain PHIPA-compliant records, consents, incident logs, and program documentation.
• Track supplies; prep treatment and learning rooms.

Family Communications & Intake

• Primary point of contact for parents/caregivers for non-clinical questions.
• Guide intake and onboarding paperwork; confirm requirements and timelines.
• Send schedule updates, reminders, and general notices in a timely, professional tone.

Clinical & Documentation Support

• Support Clinical Directors/Supervisors and therapists with admin tasks and meeting prep.
• Format reports, enter data, prepare visual supports/client materials, maintain accurate attendance.
• Coordinate internal calendars, training sessions, and team meetings (agendas, minutes, follow-ups).

Billing & Coordination

• Create invoices in Jane; record payments and reconcile therapy hours.
• Prepare billing summaries; follow up on outstanding payments or funding documentation (e.g., OAP).

Qualifications

Must-Haves

• Experience in a clinic, ASD centre, school, or health setting (front office or coordination).
• Strong organization, calendar/scheduling skills, and attention to detail.
• Clear, warm communication skills (phone, email, in person).
• Comfortable with Jane (asset), Google Workspace, and shared calendars.
• Working knowledge of PHIPA/privacy best practices.
• Ability to prioritize independently in a fast-moving environment.

Nice-to-Haves

• Familiarity with ABA environments and autism services.
• Exposure to Ontario Autism Program workflows/funding.
• Experience with portals/e-signature tools (e.g., SuiteDash, Jotform, Adobe Sign).

Compensation, Schedule, and Conditions

• Salary: Starting at $55,000 annually, commensurate with experience.
• Hours: Monday–Friday, 8:00 a.m. – 4:00 p.m. (on-site).
• Location: Barrie, ON (free parking; transit-accessible).
• Screening: Vulnerable Sector Check required. Professional references requested.
• Benefits: Details provided during interview and aligned with company policy.

How to Apply

Please submit your resume and a brief note (5–8 sentences) describing a process you improved (for example, scheduling, intake, or billing), what you changed, and the result. Only shortlisted candidates will be contacted.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• On-site parking

Work Location: In person