Restuarant Manager
Pearl & Mary
- Philadelphia, Pennsylvania, United States
- Philadelphia, Pennsylvania, United States
À propos
The Restaurant Manager oversees daily operations, ensuring high standards of customer service, food quality, and overall guest satisfaction. This role involves managing staff, handling administrative duties, and ensuring a safe, clean, and well-maintained establishment.
Key Responsibilities:Staff Management:
- Interview, train, and supervise staff.
- Schedule work shifts and assign duties.
- Conduct regular performance reviews and provide feedback.
- Address employee concerns and disciplinary issues.
Customer Service:
- Ensure high levels of customer satisfaction through excellent service.
- Handle customer complaints and resolve issues efficiently.
- Monitor and respond to online reviews and feedback.
Operations Management:
- Oversee the day-to-day operations of the restaurant.
- Ensure compliance with health and safety regulations.
- Maintain a clean and organized environment.
- Monitor inventory levels and order supplies as needed.
Financial Management:
- Manage budgets, control labor costs, and maximize profitability.
- Analyze financial reports and develop strategies to improve performance.
- Handle cash management, including daily reconciliations and
Compétences linguistiques
- English
Avis aux utilisateurs
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