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Restuarant ManagerPearl & MaryPhiladelphia, Pennsylvania, United States
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Restuarant Manager

Pearl & Mary
  • US
    Philadelphia, Pennsylvania, United States
  • US
    Philadelphia, Pennsylvania, United States
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About

Job Summary:

The Restaurant Manager oversees daily operations, ensuring high standards of customer service, food quality, and overall guest satisfaction. This role involves managing staff, handling administrative duties, and ensuring a safe, clean, and well-maintained establishment.

Key Responsibilities:
  1. Staff Management:

    • Interview, train, and supervise staff.
    • Schedule work shifts and assign duties.
    • Conduct regular performance reviews and provide feedback.
    • Address employee concerns and disciplinary issues.
  2. Customer Service:

    • Ensure high levels of customer satisfaction through excellent service.
    • Handle customer complaints and resolve issues efficiently.
    • Monitor and respond to online reviews and feedback.
  3. Operations Management:

    • Oversee the day-to-day operations of the restaurant.
    • Ensure compliance with health and safety regulations.
    • Maintain a clean and organized environment.
    • Monitor inventory levels and order supplies as needed.
  4. Financial Management:

    • Manage budgets, control labor costs, and maximize profitability.
    • Analyze financial reports and develop strategies to improve performance.
    • Handle cash management, including daily reconciliations and
  • Philadelphia, Pennsylvania, United States

Languages

  • English
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