detail department supervisor

Company Description

Porsche Centre Vancouver, established in 1999 and part of the Dilawri Group since 2010, is Vancouver's premier certified Porsche dealership and service center. Our state-of-the-art 40,000 square-foot facility on Terminal Avenue boasts a modern showroom, private fitting lounge for customization, a customer café, and a high-tech service center featuring 20 service bays and specialized equipment. We are committed to delivering unparalleled workmanship, innovative technology, and world-class customer care for Porsche enthusiasts. As Vancouver's only authorized Porsche dealership, we are proud to serve as a hub for one of the most sought-after automotive brands in North America.

Role Description

We are seeking a dedicated and detail-oriented Detail Department Supervisor to oversee the operations of our detailing team. This full-time, on-site position is based in Vancouver, BC, at our premier Porsche dealership. Responsibilities include supervising and coordinating detailed cleaning and restoration of vehicles, maintaining high-quality service standards, training and developing detailing staff, managing schedules, ensuring workplace safety, and collaborating with the service department to meet customer expectations and deadlines.

Qualifications

• Strong leadership and team management skills, including the ability to train, mentor, and supervise a team.
• Experience or knowledge in automotive detailing processes, techniques, and products.
• Attention to detail and a commitment to maintaining high-quality standards in vehicle presentation and cleanliness.
• Organizational and time management skills to ensure efficient workflow and adherence to schedules.
• Effective communication and interpersonal skills for collaboration with team members and customers.
• Ability to work in a dynamic, fast-paced, and customer-focused environment.
• Previous experience in leadership within an automotive or detailing environment is an asset.
• Valid driver's license and a clean driving record.