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Experienced Automotive Service Advisor / Assistant Service Manager - Elkton CDJRHertrich Family of Automobile DealershipsElkton, Maryland, United States
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Experienced Automotive Service Advisor / Assistant Service Manager - Elkton CDJR

Hertrich Family of Automobile Dealerships
  • US
    Elkton, Maryland, United States
  • US
    Elkton, Maryland, United States

Über

Experienced Automotive Service Advisor / Assistant Service Manager - Elkton CDJR

Income ranges from $50,000 to $85,000+ - Position is salary plus commission/bonus base.

Address: 1147 East Pulaski Hwy., Elkton, MD 21921 / Contact 302-648-JOBS (5627) with any questions.

Be the connection between customers and service excellence.

The Hertrich Family of Automobile Dealerships is hiring a motivated, customer-focused automotive service advisor / service writer to join our high-performing service team.

If you enjoy helping customers, staying busy, and working in a fast-paced, team-driven environment, this is a great opportunity to grow your career.

Why choose Hertrich?

  • Family-owned and operated dealership group
  • 24 dealerships | 18 automotive brands | 15 collision centers
  • Strong community involvement, supporting 90+ local organizations
  • Long-term stability with room to grow

What we offer:

  • Extremely competitive salary
  • Clear pathways into success and career advancement
  • Medical, dental, vision, life & disability insurance
  • Paid vacation, holidays, and personal days
  • 401(k) with employer match
  • Employee vehicle purchase discounts

What you'll do:

  • Greet service customers promptly and professionally
  • Answer service calls and schedule appointments
  • Communicate repair needs, estimates, and timelines clearly
  • Coordinate repair orders with technicians
  • Keep customers informed throughout the service process
  • Recommend additional maintenance or services when appropriate
  • Maintain accurate service records
  • Deliver an exceptional customer experience-every visit

What we're looking for:

  • Customer-focused, energetic, and team-oriented attitude
  • Prior customer service and/or sales experience required (automotive experience is a plus)
  • Strong communication skills (English required; Spanish bilingual preferred)
  • Comfortable using computers and learning dealership software
  • High school diploma or GED required
  • Flexible schedule, including evenings and Saturdays
  • Valid driver's license with a clean driving record

Join a company that puts people first.

At Hertrich, we believe great service starts with great people. If you're ready to grow with a respected, community-focused dealership group, we want to hear from you.

Apply today and take the next step in your automotive career!

Hertrich Family of Automobile Dealerships is an equal opportunity/drug-free employer committed to an inclusive workplace where all employees can thrive.

  • Elkton, Maryland, United States

Sprachkenntnisse

  • English
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