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Area Manager
- Philadelphia, Pennsylvania, United States
- Philadelphia, Pennsylvania, United States
Über
The Area Manager is a critical leader at the market. The Area Manager will be responsible for overseeing the day to day operations at his/her location(s). The Area Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.
Core Responsibilities & Duties:
- Focus on relationship with client in order to gain 100% of the delivery business
- Focus on Independent Contractor Partnerships (Profitability & Compliance)
- Achieve goals set forth by the client & Hub Group
- Develop and hold your staff accountable (if applicable)
- Continuously recruit and retain Independent Contractors
- Manage claims and their processes (with FOC assistance)
- P&L Management (Controllables)
- Delivery Expense (Minimums / effective routing, support expense)
- Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)
- Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel & Meals)
- Achieve Location Margin goals Communicate effectively with the delivery teams, stores and client staff
- Lead Daily virtual Stand-ups (Short, Effective and informative meetings) (Document and include feedback in recap)
- Weekly ride behinds in field with teams to ensure client satisfaction and training (Document and include in recap)
- Store visits as needed in order to build/maintain relationship with client
- Enforce and adhere to company policies and procedures.
- Responsible for loadout / warehouse oversight of QC with getting teams off dock
- Actively route monitor and engage the delivery teams (see SOP for details)
- Travel must be pre-approved by the District Manager
- Hold Weekly Operations Meetings with your staff (Document and include in recap)
- Hold contractor meetings as needed to review settlements, compliance, performance, etc.
- Participate and engage in Client and internal conference calls
- Provide Weekly updates on your locations as dictated by District Manager. Weekly recap should include:
- Your schedule for the week
- Summarized update of location(s)
- Standup topics
- Ride behind recap
- Aging invoices update (if applicable)
- Current # of trucks ran in location vs. forecast
- Other duties as assigned
Qualifications:
- Proven leader
- Effective communication and relationship skills
- Proven results
- Organized
- College degree or equivalent experience
Salary Range: Up to $79,650/year base salary plus eligibility for additional incentive program
This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.
Benefits We offer a comprehensive benefits plan including:
- Medical
- Dental
- Vision
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Life & AD&D Insurance
- Disability
- Paid Time Off
- Paid Holidays
BEWARE OF FRAUD!
Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind:
- Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
- Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
- Hub Group job postings are posted on our career site: https://www.hubgroup.com/careers
Sprachkenntnisse
- English
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