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Senior Director, IT & Enterprise Applications
- Washington, Utah, United States
- Washington, Utah, United States
Über
This role will lead CentralSquare's Internal IT organization through its AI-first transformation. In addition to overseeing all IT domains, role will hold the IT seat on the AI Innovation Board and is personally accountable for IT's role as the AI Enablement backbone for the entire company. Every function's AI goals have an IT dependency this role owns the platform, playbook, and people that make those goals possible.
Craft and drive vision and roadmap of our internal systems that is AI-first and communicate it with executive leadership across CST
Develop mechanisms by which to track progress against the above vision.
Serve as IT's representative on the AI Innovation Board; coordinate cross-functional AI enablement needs
Establish and run an AI-first prioritization process for IT clearly define intake process for IT projects with regular cadence to prioritize and commit to system modifications and changes. Report out on progress in meeting commitments.
Own the AI tool deployment playbook meet roadmap timeline goals from approval to live for any new AI tool
Hold accountability for 99.9% uptime across all AI platforms (Claude, Agentforce, Forethought, LinearB, Innovation Lab, future tools)
Drive the 5-domain AI org structure: AI Platform & Security, AI Data & Integrations, AI-Powered Applications, AI-First IT Support, AI Ops
Establish governance around data and integration use partnering with CISO on MCP governance.
Champion Claude adoption across the company from 144 users to org-wide saturation
Report IT AI metrics monthly: platform uptime, helpdesk deflection rate, AI tool deployment velocity
Own IT budget allocation and accountability to expense goals with AI-first lens prioritize Accelerator and Enabler tier initiatives
Build and maintain CJIS-compliant AI governance framework with Greg Cook
Partner with CISO to enable security mandates across Platform & MCP/Integrations within established timelines
99.9% AI platform uptime (Claude, Agentforce, Forethought, LinearB)
New AI tool deployment SLA: meet roadmap timeline goals from approval to live
40% IT helpdesk tier-1 deflection via AI by end of 2026
100% of AI Accelerator tasks in active progress by Q2 2026
5+ years IT leadership with strong enterprise applications background
Demonstrated AI adoption already using Claude and AI tools in daily workflow
Cross-functional communicator comfortable with PE board-level reporting
CJIS compliance awareness; public sector IT governance experience a plus
Strong project portfolio management across multiple concurrent workstreams
CentralSquare Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Sprachkenntnisse
- English
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