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Sales Operations Analyst I
- Danvers, Illinois, United States
- Danvers, Illinois, United States
Über
W2 Regular Full Time Danvers, MA, US
10 days ago Requisition ID: 1126
On-site in Danvers, MA
Who We Are Samsung HME America (Healthcare and Medical Equipment) is Samsung’s U.S. medical imaging organization, delivering advanced diagnostic solutions across Ultrasound, Digital Radiography, and Computed Tomography. We lead nationwide sales, marketing, service, and distribution of Samsung’s imaging technologies, partnering with healthcare providers to strengthen diagnostic capabilities, streamline clinical workflows, and support better patient care. Samsung HME America also serves as the global manufacturing center for Samsung’s mobile Computed Tomography (mCT) business, leading the development of advanced CT systems used by healthcare providers worldwide.
Backed by Samsung Electronics’ global technology leadership, our teams work closely with clinicians to translate real-world challenges into innovative imaging solutions. Our culture combines a sense of urgency, customer focus, and clinical collaboration to advance the future of medical imaging.
Role Description Responsible for providing the field sales teams with reliable and high-quality administrative support. This position reports to the Senior Sales Operations Manager, but also works closely with Commercial sales team. This role sits within the Sales Operations team which interacts with the entire sales organization and is responsible for enhancing the overall operating efficiency and excellence of the sales function.
Key duties and responsibilities, other duties may be assigned Primary Roles and Responsibilities
Coordinates the efforts with sales to get discount approval and organize all necessary documents to be shared with entire team when needed.
Attend and actively participates the Weekly build plan review with Sales/Shipping/Manufacturing to coordinate the build plan to support sales forecast
Involved in process improvements for sales support and identifies opportunities for efficiency with Sales Operations team
Tracks weekly reports from sales team and compiles results
Uses Excel, Microsoft Dynamics GP and CRM(or Salesforce.com) expertise to support value-add reporting for business insight for area and region, aligned with Sales Operations requirements
Responsible for generating weekly, monthly, quarterly and yearly reports to support Sales teams and Finance
Provide services in answering questions regarding LC and in documenting necessary files to be successfully able to collect the funds from the bank
Order Processing
Review Purchase Orders and send PO receipt confirmation within 24 hours
Verify PO pricing, shipping terms(incoterms), payment terms and ensure that PO qualifies the NeuroLogica’s Sales Operations guidelines
Enter orders in Microsoft Dynamics GP with correct configuration, pricing and terms
Create order folder to document all necessary files for the order and share it with entire Sales and Sales Operations team
Reconcile order folder with finance team to complete invoicing and update the customer site list accordingly
Prepare slides for the supervisor for the weekly staff meeting
Daily communication and follow-up with all domestic and international Sales & Marketing staff and Dealers
Match Company resources with customer needs, referring internally as appropriate
Acquire in depth industry and company knowledge in order to prepare complex proposals and make recommendations
Maintain current knowledge of external market trends and internal sale strategies and operational capabilities
Effectively forecast sales and report to senior management on a regular basis
Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience
BA/BS in Business Administration, Communications, Marketing or other related discipline preferred
At least one year of experience working with a Sales function & managing database integrity
Familiarity of CRM best practice and Prospect Management System operations
Must possess excellent verbal and written communication skills and work effectively in a demanding, fast paced environment
Must be able to assemble facts from various areas, analyze data, and provide informed recommendations to management
ous areas, analyze data, and provide informed recommendations to management
Computer & Analytical Skills
Experience with a CRM, preferably Microsoft Dynamics Great Plains
You must be excellent with technology, be able to present using a laptop, tablet, or via the web
Must be able demonstrate proficiency with MS Office package, including Excel, Word, and PowerPoint; as well as Outlook, Internet Explorer, and Google Chrome
High attention to detail
Understanding of terminology and ability to share and communicate effectively within the group
Ability to organize and prioritize tasks resulting in consistent productivity
Ability to function within and support a team environment and build strong working relationships
Dependable and punctual
Ability to meet accuracy and productivity goals
Good problem solving skills, ability to evaluate situation and prioritize factors in decision making
Self-motivated, utilize available resources for self-improvement and development
Flexible: able to follow directives and accomplish tasks outside of normal duties
Physical Requirements
Occasionally lift and /or move up to 25 pounds
Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
Benefits We offer a comprehensive benefit package which includes:
Medical (Blue Benefit Administrators): 5 PPO Plans with up to 95% employer contribution
Dental (Blue Cross Blue Shield): 2 PPO Plans with up to 80% employer contribution
Short/Long Term Disability, Life & AD&D (The Standard):100% company paid
401k Retirement (Fidelity):100% company match up to 5%
Tax Deferred Health Care Savings Programs
Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft
Generous paid time off, tuition reimbursement, and more!
Inclusion and Diversity Statement We are an Equal Opportunity Employer and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodation to individuals with disabilities throughout the application and employment process. If you require assistance or accommodation, please contact Human Resources.
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Sprachkenntnisse
- English
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