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Assistant Sales ManagerGoodwill-West Texas • Abilene, Texas, United States
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Assistant Sales Manager

Goodwill-West Texas
  • US
    Abilene, Texas, United States
  • US
    Abilene, Texas, United States
Jetzt Bewerben

Über

Assistant Store Manager Location: Illinois, 250, Odessa, College Hills, Ridgemont
The Assistant Store Manager follows the Store Manager's direction in overseeing the daily business operations of the store. Ensures maximum sales and profitability through merchandise, donated and new goods, expense control, team management, operating costs, loss prevention and safety. Responsible for motivating, training and supervising a diverse group of employees in day-to-day tasks. Ensures excellent customer experience throughout all areas including the donation door, sales floor and cash wrap.
Education/Experience:
6 months retail sales experience required
Supervisory experience preferred
High School/GED preferred
Must be able to read, write and operate computer
Qualifications/Specific Skills/Knowledge:
Ability to supervise and motivate employees.
Ability to handle the needs of disabled employees in a sensitive and effective manner.
Ability to quickly make decisions and resolve conflict
Ability to accurately operate and balance cash register
Ability to communicate appropriately with coworkers and customers
Ability to operate all equipment necessary to perform their duties (POS, Scanner, warehouse equipment, etc.)
Must be able to safely handle, lift and carry items
Ability to stand and walk for long periods
Ability to stoop and bend
Willing to perform tasks necessary to ensure continuous store operations
Ability to work varied hours and days as business dictates
Valid Texas driver's license required
Responsibilities & Duties:
Responsible for consistently monitoring process flow and making improvements as necessary. (donated/new goods to floor to securing a sale)
Responsible for making certain each customer receives outstanding service by providing a customer friendly environment
Provide training and follow up to ensure employees greet/acknowledge each customer, display solid product knowledge & express genuine concern for customers & their needs
Provide direction and leads team in offering excellent customer experience at the donation door. Ensure donations are accepted graciously, every customer is thanked and a receipt is offered to each donor
Proficient with POS system and scanning technology
Accurately & efficiently complete all sales transactions including discounts, tax exemptions, voids, cash donations, etc
Understand Goodwill Mission programs and follows the "round up" scripting to support the Mission. Ensures employees are trained and held accountable for "round up" process
Maintain security protocol regarding passwords, money handling and safeguarding the facility
Responsible for intake and inventory management of new goods. Create and maintain a system to organize and secure all new goods. Replenish stock appropriately
Responsible for promptly addressing customer and employee concerns, and communicating situations/resolutions with Manager
Make appropriate decisions in a variety of situations including but not limited to altercations, medical emergencies, theft, power failure, inclement weather, etc
Responsible for ensuring the store is operating efficiently and employees stay on task to meet or exceed established goals (sales, production, roundup, etc.)
Maintain knowledge of products, placement, pricing and train staff of such
Work with Manager to create and maintain a schedule that provides store coverage. Monitor store coverage and take measures to ensure appropriate staffing
Edit and approve time in conjunction with Manager
At the direction of the Manager, facilitate floor moves, merchandising, display maintenance & store housekeeping
Follow budgetary guidelines & improve processes to meet or exceed those guidelines
Must be able to navigate and troubleshoot databases such as POS, ADP/scheduling, outlook, virtual meetings, etc
Receive and monitor stock & process/replenish merchandise in store
Work with Manager to hire and train new staff, as well as provide ongoing training
Train and educate staff regarding behavior, productivity and attendance. Inform Manager of issues or potential issues
Enforce and adhere to all company policies, procedures & practices including but not limited to operating procedures, general rules, signage, pricing & loss prevention
Process all required documentation and paperwork accurately and timely
Assist Manager to complete competencies and evaluations thoroughly and timely
Create and foster a respectful and inclusive team environment. Communicate appropriately & positively with co-workers & others
Set a positive example and represent Goodwill appropriately
Perform other duties & responsibilities as assigned by supervisor
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  • Abilene, Texas, United States

Sprachkenntnisse

  • English
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