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Inside Sales Account ManagerRed River • Boston, Massachusetts, United States
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Inside Sales Account Manager

Red River
  • US
    Boston, Massachusetts, United States
  • US
    Boston, Massachusetts, United States
Jetzt Bewerben

Über

Red River’s Inside Sales Account Manager (ISAM) is a sales focused, commission-eligible role that is responsible for contributing to the company’s sales goals along with providing top-level customer service. The Inside Sales team works as the primary point of contact for Red River’s Account Executives and customers for all pre/post sale inquiries. The primary objectives of the Inside Sales position are to proactively drive sales opportunities while maintaining support for their Account Team(s) with a focus on 100% customer satisfaction.
Primary Position Tasks
Manage a dedicated customer account list
Direct pairing and support for an internal Account Executive
Use insights from RADAR to support sales operations and decision-making
Apply strategic thinking and pricing judgment at the account level to support sales execution and customer growth
Apply sales‑related business application, procedures, and protocols
Proactively engaged in focused IT Sales Training forums and actively pursuing internal and external opportunities to broaden experience in the industry
Partner with Red River staff resources such as the Support Services Team, Pre‑Sales Engineering, Capture Team and Professional Services Team
Use customer, vendor, and OEM resources as needed
Explore new opportunities through account management, best practices, lead generation campaigns and cold and warm calls
Determine technologies that are relevant to the customer and effectively present Red River’s capabilities via phone or e‑mail communication
Serve as a trusted resource and active participant in company projects outside of dedicated sales role
Manage quote activity from RFQs, OEM leads, phone and e‑mail prospecting and may participate in customer meetings
Other business duties as assigned
Minimum Education/Certification/Experience Requirements
2+ years of sales experience in the IT industry
Entry and advanced level certifications in OEM training programs
Experience in a professional environment
Preferred Education/Certification/Experience
2-5 Years of experience in the IT Sales Industry or equivalent.
4-year post‑secondary degree or equivalent (degree is preferred but not required for position).
Knowledge, Skills and Abilities
Strong phone communication skills with an emphasis on active listening, effective use of open‑ended questions, professional and considerate demeanor
Use technically literate language to support successful cold and warm outreach
Strong writing skills with professional, technically proficient communication and proven experience conveying complex opportunities to customers, vendors, and OEM partners
Demonstrates strong problem‑solving skills and the ability to connect internal stakeholders to create clear action plans
Understanding of all Contract and Compliance protocols
Ability to problem solve and proactively coordinate with appropriate stakeholder
Ability to be creative and self‑motivate
Ability to exercise independent judgement and provide strong recommendations
Ability to work effectively with limited or no supervision
Essential Elements (Mental; Physical; Equipment used)
This position is an office position that requires remaining in a stationary position for multiple hours throughout the workday.
This position requires the ability to continuously communicate with co‑workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.
Special Requirements This position is deadline oriented and although most of the work is completed during normal work hours, occasional work after hours is required to meet important deadlines.
Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here: https://redriver.com/wp-content/uploads/2025/12/REDRIVER-2026-BAAG-V12.pdf. If you are ready to join a growing company, please submit your resume and cover letter (optional).
EOE M/F/DISABLED/Vet Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.
In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com. Please note: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within RedRiver.
Please see the linked document below for our consumer privacy notice. The notice provides you with information about what Red River Technology LLC and its affiliates may collect about you, how this information may be used by Company, your privacy rights and the Company’s obligations in accordance with California Consumer Privacy Act of 2018 ("CCPA") and the California Privacy Rights Act of 2020 ("CPRA").
https://redriver.com/wp-content/uploads/2023/08/CPRA-Notice-to-Employees-updated30.pdf
https://www.dol.gov/agencies/ofccp/posters
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  • Boston, Massachusetts, United States

Sprachkenntnisse

  • English
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