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Observability & DevOps Tools Engineering Manager*** Hybrid in Raleigh, NC
- United States
- United States
Über
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role
Leads a team responsible for enterprise observability platforms and core development tooling, enabling fast detection, diagnosis, and resolution of production issues. Owns the reliability, security, scalability, performance, and instrumentation of CI/CD and developer platforms to improve system reliability and developer productivity at scale.
Partners with engineering, SRE/Operations, and Security to embed observability and operational excellence across the software delivery lifecycle.
Responsibilities
Lead & develop the team:
hire, coach, set priorities, and build a culture of reliability, ownership, learning, and continuous improvement.
Set observability direction:
define vision/roadmap and standards for metrics, logs, traces, alerting, dashboards, and service health; promote early instrumentation and SLI/SLO-based practices.
Own DevOps Tools & CI/CD platforms:
provide governance and strategic oversight for Azure DevOps, GitHub Enterprise, Jenkins, and related tooling; define guardrails for repos, branching, pipelines, build agents, and integrations.
Drive reliability & incident excellence:
partner on incident response, RCA, and post-mortems; improve detection, triage, rollback, recovery, and on-call readiness.
Platform engineering & automation:
manage platforms via Infrastructure as Code; standardize configurations and operational practices; evaluate tools with an eye to capability, complexity, risk, and cost.
Security, compliance & cost:
ensure auditability, access controls/reviews, and logging meet enterprise requirements; optimize platform spend without degrading reliability or developer experience.
Cross-functional communication:
convert technical information into business value and coordinate stakeholders across application, platform, and infrastructure teams.
Requirements
Experience leading engineering teams in
Observability/SRE/Platform/DevOps Tools.
Hands-on
background with observability platforms
(e.g., Datadog, Splunk, New Relic, Grafana, OpenTelemetry).
Experience operating/governing CI/CD and developer platforms
(Azure DevOps, GitHub Enterprise, Jenkins).
Strong understanding of
cloud-native architectures (AWS and/or Azure).
Infrastructure as Code experience ( e.g., Terraform, CloudFormation).
Strong leadership, communication, and organizational skills.
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
U.S. National Base Pay Range: $118,300 - $219,800. Geographic differentials may apply in some locations to better reflect local market rates.This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click
here
to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams
here
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
Sprachkenntnisse
- English
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