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Inside Sales CoordinatorJohnson Health Tech Companies • United States
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Inside Sales Coordinator

Johnson Health Tech Companies
  • US
    United States
  • US
    United States
Jetzt Bewerben

Über

Inside Sales Coordinator
Pay: $20 - $25 per hour, based on experience. Hours: 8am-5pm, Mon-Fri Location: 10759 Hampshire Ave S. Bloomington, MN 55438
Position Overview:
The Inside Sales Coordinator will assist the JFW Commercial Sales Team by providing various administrative and operational support to ensure a smooth and efficient delivery of products to our customers.
Responsibilities:
Administrative Sales Support:
* Assist with quote creation, customer proposal creation, presentations, and distribution to customers as needed * Manage the commercial CRM (Customer Relationship Management) system by:
* Assign sales leads * Set up new users and train new Commercial Account Managers
* Maintain retail referral program:
* Oversee distribution of leads * Contact Commercial Account Managers (CAMs) as needed to update their lead status and track wins/losses and report for commissionable purposes
* Coordinate lead generation for CAMs:
* Assist in scheduling appointments * Manage all lead generation systems; qualify and distribute warm leads to sales team * Hit assigned monthly targets for new lead generation * Find and qualify new opportunities. Introduce the company and solutions to the customer and warm the relationship and opportunity to pass to outside sales
Operational Support:
* Facilitate the steps through delivery of items are finalized.
* Provide oversight on submitted orders for accuracy in product, customer information, payment terms, etc. * Communicate ETAs, shipping updates, delivery timelines, and site readiness * Own the communication between the customer, operations, sales, and installation * Manage unforeseen delays and site readiness issues and communicate to all necessary parties
* Service coordination and management:
* Oversee all open service needs for the assigned sales team * Provide communication and coordination with the service team and 3rd party to achieve resolution * Establish a continuous line of communication with the customer and sales as the process progresses to resolution at every step of the process * Own the process from identification of issue through resolution with communication to all parties
* Accounts Receivable (AR) Management:
* Coordinate open accounts receivables between sales, accounting, and the customer and updating the status on AR document * Proactively contact the customer for updates on payment status and collecting payments as needed * Provide W9, COIs, invoices, etc. as needed to assist with swift payment
* Performs other duties as assigned
Requirements:
Education:
* High school degree or equivalent required * Additional training in administration, business or other related courses is preferred
Experience:
* Previous administrative experience and/or background is required
Other Requirements:
* Basic working experience with Microsoft Office programs including Word and Outlook * Experience working with adobe and/or other publishing software * Strong organizational skills * Must be punctual and reliable
Benefits: We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:
* Health & Dental Insurance * Company paid Life Insurance * 401(k) * Paid Time Off benefits * Product discounts * Wellness programs
Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities.
  • United States

Sprachkenntnisse

  • English
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