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Veterinary ReceptionistThe Pet Wellness Group • Hebron, Kentucky, United States
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Veterinary Receptionist

The Pet Wellness Group
  • US
    Hebron, Kentucky, United States
  • US
    Hebron, Kentucky, United States
Jetzt Bewerben

Über

Veterinary Receptionist Hebron, KY The Pet Wellness Group is hiring a full-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. As you join our mission to provide the very best care combined with the latest and most up-to-date facilities and equipment, expect to be supported in your work and home life with:
All the benefits you deserve—medical, dental, vision, retirement for full-time employees Paid time off. Take the time you need to recharge. Employee pet discount because we know your pets are family, too. 401(k) with a generous company match to help you invest in your future while you care for pets today.
Salary: $15 per hour Schedule: 30-34 hours per week, more available if wanted. 4 day work week with a rotational every other Saturday Key Responsibilities:
Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
Previous experience as a veterinary receptionist is preferred. Strong organizational and multitasking skills Ability to maintain a calm, professional, and positive demeanor
About The Pet Wellness Group At Pet Wellness Group, we're more than just a veterinary hospital—we're a team of dedicated professionals passionate about providing exceptional care for pets and peace of mind for their people. Our hospital combines progressive veterinary medicine with personalized service in a warm, welcoming environment. We are a full-service pet hospital that offers comprehensive medical services for pets in the Florence, Hebron, Burlington and Union areas. From wellness exams and dentistry to surgery and urgent care, we offer a full range of services tailored to meet each pet's unique needs. Our state-of-the-art facility is designed with both pets and pet parents in mind, and our experienced team is committed to making every visit as comfortable and stress-free as possible.
  • Hebron, Kentucky, United States

Sprachkenntnisse

  • English
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